Job Description

Job Title: Inside Sales Executive

Location: Gurgaon

Experience: 1-3 years of relevant inside sales experience

About Us:

We are a growing organization in the CCAAS space seeking a results-driven Inside Sales Executive to lead our product sales initiatives. This individual will play a pivotal role in developing and executing short- and long-term sales strategies while continuously improving sales programs to enhance customer satisfaction and maximize sales potential.

What We're Looking For:

We need a seasoned Inside Sales Executive to oversee and support our inside sales team, manage sales metrics, and refine the sales administration process. You'll work closely with cross-functional teams, so excellent communication and collaboration skills are a must. If you're competitive, a great listener, and capable of building instant rapport to ensure customer satisfaction, this is the role for you!

Responsibilities:

? Understand customers' needs and identify sales opportunities.

? Build and maintain a comprehensive database of current and potential customers. ? Effectively use sales CRM

? Communicate with customers through outbound calls, follow-ups on leads, and email correspondence.

? Provide detailed answers to customer queries and deliver additional product or service information as needed.

? Stay up-to-date on product and service features, updates, and industry trends.

? Explain and demonstrate product features to customers effectively.

? Research and analyze competing products and services to stay competitive.

? Drive sales growth by upselling products and services.

? Research, qualify, and pursue new leads to expand the customer base.

? Collaborate with marketing and product development teams to maintain brand consistency , provide customer /market feedback and boost engagement.

? Suggest and implement improvements to the sales administration process to optimize efficiency.

Qualifications:

? Educational Background: Bachelor's in Management Studies (BMS) and an MBA in Sales & Marketing.

? Experience: 1-3 years of relevant inside sales experience with a proven track record of exceeding quotas.

? Skills:

o Strong phone presence and experience with high call volumes.

o Proficiency with corporate productivity and web presentation tools. o Excellent communication skills (verbal and written).

o Exceptional customer service and active listening skills.

o Strong organizational skills with the ability to multitask effectively.

o Expertise in cold calling and building customer rapport

o Ability to meet and exceed sales targets consistently.

Why Join Us?

? Opportunity to lead a dynamic team and contribute to the company's growth.

? Collaborative work environment with growth potential.

? Be part of a customer-focused organization where your insights drive meaningful impact.

Job Type: Full-time

Pay: ?300,000.00 - ?1,200,000.00 per year

Benefits:

Provident Fund
Schedule:

Day shift
Application Question(s):

Notice Period
Experience:

SAAS Sales, CRM Sales: 1 year (Required) LUSHA, Apollo: 1 year (Required) IT Inside Sales: 1 year (Required)
Location:

Gurgaon, Haryana (Preferred)
Work Location: In person