Job Description

Job Summary:

We are seeking a proactive and detail-oriented

Inside Sales Executive

to join our dynamic sales team. The ideal candidate will be responsible for handling incoming enquiries, managing calls and emails, generating quotations, coordinating with the sales team, and preparing various sales reports including TLR and MIS reports. This role requires excellent communication skills, strong organizational ability, and a customer-focused mindset.

Key Responsibilities:

Respond promptly to customer enquiries via phone, email, and other communication channels. Qualify leads and provide relevant product or service information to prospective customers. Generate and send accurate quotations based on customer requirements and internal pricing guidelines. Coordinate with field sales team, logistics, and other departments to ensure timely and efficient sales operations. Maintain and update customer records, enquiry logs, and sales pipeline in CRM or relevant tools. Prepare and analyze sales reports, including:

TLR (Top Line Report)

MIS (Management Information System) reports

Sales performance tracking, lead conversion rates, and forecast summaries. Follow up with clients to ensure satisfaction, close sales, and generate repeat business. Assist in order processing and support the execution of sales strategies and campaigns. Maintain knowledge of products, services, and market trends to effectively communicate with customers.

Qualifications and Skills:

Bachelor's degree in Business Administration, Marketing, or a related field. 1-3 years of experience in inside sales, telesales, or a similar customer-facing role. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus. Ability to prepare and interpret sales data and reports. Customer-oriented with a proactive attitude.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person