Job Description

Key Focus Areas:

Handle and convert leads generated from IndiaMART, TradeIndia, Aajjo, Meta (Facebook/Instagram), etc. Regular follow-ups on previous and dormant leads to maintain engagement. Manage B2B and Private Label inquiries and provide tailored solutions based on business requirements. Build strong customer relationships to convert leads into long-term clients.

Roles & Responsibilities:

Contact existing and potential customers using structured scripts. Understand customer specifications and offer appropriate product solutions. Address queries and provide information related to it's product range. Maintain accurate call logs, update lead status, and manage CRM entries. Process product orders efficiently and support the Sales team with lead qualification. Maintain consistent follow-up schedules for lead nurturing. Collaborate with internal teams to ensure smooth order processing and customer satisfaction. Share customer feedback with relevant teams for continuous improvement.
Job Type: Full-time

Work Location: In person

Speak with the employer

+91 9316527202