Job Description

About BabyMD
BabyMD is a fast-growing pediatric healthcare chain dedicated to holistic, child-centric care. We combine expert pediatric, therapy and developmental services to support children and their families with compassion, expertise and convenience.
Role Overview
We are looking for a proactive and customer-focused Inside Sales Executive to manage customer acquisition, retention and service excellence. This role involves coordinating between parents, doctors, managing inquiries and promoting our various packages -- all handled from the office.
The position comes with attractive performance-based incentives for meeting sales and service targets.
Key Responsibilities
Sales & Customer Acquisition:
? Engage with parents and new leads to promote BabyMD's services and vaccination packages.
? Convert inquiries (calls, WhatsApp, and walk-ins) into confirmed appointments and package sales.
? Maintain lead trackers, follow-ups and CRM updates for all new prospects.
Customer Retention & Service:
? Ensure an excellent parent experience from first inquiry to ongoing care.
? Build and maintain long-term relationships with existing parents to drive repeat visits.
? Collect and act on parent feedback to continuously improve service quality.
? Coordinate with the operations and clinical teams for smooth scheduling and follow-ups.
Customer Support:
? Manage daily appointment bookings and scheduling between parents and doctors.
? Assist with billing, payments and administrative support.
? Prepare and share daily/weekly sales and service performance reports.
Requirements
? Bachelor's degree in any field.
? 1-3 years of experience in sales, business development or inside Sales (healthcare, wellness or education preferred).
? Excellent communication and interpersonal skills.
? Strong organizational, negotiation and follow-up abilities.
? Comfortable working from the office.
? Energetic, target-oriented and passionate about working with families and children.
Benefits
? Competitive salary with attractive performance incentives.
? Opportunity to work with a rapidly growing pediatric brand.
? Training and development in healthcare marketing and operations.
? Supportive, collaborative and growth-driven work culture.
How to Apply
Please send your resume and cover letter to: ? hiring@babymd.in
Website:
If you are a motivated professional with a passion for customer service, sales excellence and operational efficiency, we invite you to apply for this role. Join BabyMD and contribute to our mission of delivering high-quality, child-focused healthcare services with compassion and care.

Skills Required