To support the sales team by handling RFQs, preparing accurate technical-commercial quotations, coordinating with internal departments, and following up with customers to convert enquiries into orders for tube fittings, valves, and manifolds.
Key ResponsibilitiesSales & Customer Support
Receive and review customer RFQs for tube fittings, valves, manifolds, DBB valves, needle valves, ball valves, etc.
Understand customer technical requirements, specifications, drawings, and standards.
Communicate with customers for technical and commercial clarifications.
Follow up on submitted quotations and support order closure.
Quotation & Documentation
Prepare accurate technical and commercial quotations in coordination with sales and engineering teams.
Ensure compliance with customer specifications and applicable standards (ASTM, ASME, SAES, etc.).
Prepare and submit supporting documents such as datasheets, compliance statements, deviations, and delivery schedules.
Maintain quotation history, pricing structure, and RFQ logs.
Coordination & Order Support
Coordinate with engineering, procurement, production, and QA/QC teams for costing and feasibility.
Support order processing, order acknowledgement, and documentation handover.
Assist in resolving customer queries related to pricing, delivery, and technical scope.
Reporting & System Management
Maintain CRM / ERP data for enquiries, quotations, and orders.
Prepare daily, weekly, and monthly sales reports.
Update price lists and discount structures as per management guidelines.
Products Handled
Diploma / BE / BTech in Mechanical, Instrumentation, or related field
1-5 years of experience in inside sales or estimation (instrumentation products preferred)
Skills & Competencies
Strong understanding of tube fittings, valves, and manifolds
Ability to read datasheets, drawings, and specifications
Good communication and customer handling skills
Costing and quotation preparation skills
Proficiency in MS Excel, Word, and ERP/CRM systems
Attention to detail and time management
Key Performance Indicators (KPIs)
Quotation turnaround time
Quotation-to-order conversion ratio
Accuracy of quotations (technical & commercial)
Customer response and follow-up effectiveness
Preferred Industry Background
Instrumentation & control
Oil & Gas / Petrochemical / EPC
Valve & fittings manufacturing or trading companies
Job Types: Full-time, Permanent
Pay: ₹13,644.85 - ₹20,000.00 per month
Work Location: In person
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