Job Description

: Inside Sales Coordinator

Experience Required:

2-3 Years

Industry:

Manufacturing / Heavy Machinery / Product-Based

Location:

Hubsiguda, Hyderabad

Employment Type:

Full-time

About the Role

We are seeking a proactive and detail-oriented

Inside Sales Coordinator

with strong sales coordination skills and hands-on experience in

Zoho CRM

. The ideal candidate should come from a manufacturing, industrial, machinery, or any product-based industry background and be comfortable handling customer communication across multiple languages.

Key Responsibilities

Sales Coordination & Support

Handle inbound inquiries and provide product information, pricing, quotations, and proposals. Prepare and issue sales quotations, proforma invoices, and follow-up communications. Track sales orders from initiation until dispatch with accuracy and timeliness. Assist the sales team in coordinating customer requirements and follow-ups.

CRM & Reporting

Maintain and update

Zoho CRM

for leads, opportunities, accounts, and customer interactions. Generate and share CRM-based reports and dashboards for management review. Maintain documentation such as customer databases, sales records, and product catalogs.

Customer Communication

Handle customer calls, emails, and RFQs professionally. Coordinate delivery timelines, payments, and customer service requirements. Provide after-sales coordination and ensure customer satisfaction.

Internal Coordination

Liaise with production, logistics, and accounts teams for order fulfillment. Check stock availability and update customers accordingly. Resolve customer issues by coordinating with relevant departments.

Required Skills & Qualifications

2-3 years of experience

in Inside Sales / Sales Coordination in manufacturing, heavy machinery, or product-based industries.

Proficiency in Zoho CRM

(mandatory). Strong understanding of quotations, sales documentation, and order processing. Excellent communication and follow-up skills. Strong MS Excel knowledge (Pivot, VLOOKUP, reporting). Detail-oriented with good organizational and coordination abilities.

Preferred Languages

Hindi

English

Kannada

Tamil

(Ability to speak multiple South Indian languages will be a strong advantage.)

Key Competencies

Customer Relationship Management Sales Documentation Zoho CRM Expertise Order & Dispatch Coordination Time Management Multilingual Communication Team Collaboration
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person