Experience in inside sales and sales database management
Prepare quotes, manage orders, and follow up with customers
Job description
Handling daily customer calls
Hands on experience on Busy Sofware
Handle order management tasks including order entry, modifications, cancellations, and follow-ups.
Manage and resolve customer queries related to order status, and delivery timelines.
Collaborate with internal teams (Logistics, Sales, Finance) to ensure smooth order fulfilment and issue resolution.
Monitor and respond to customer communications via email.
Customer query handling related to TAT or amendments to orders
Maintain detailed records of customer interactions
Ensure high levels of customer satisfaction through prompt and professional service.
Disputes / Issue resolution
MIS reporting
Data analysis and creating designated reports and presentations
Ensure that internal policies, procedures, and compliance regulations are being followed
Customer/Client Interactions
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.