Job Description

About Dr. Paws:

Dr. Paws is a chain of new-age veterinary clinics, headquartered in Bangalore. Our aim is to make visits to the vet, a friendly, homely and comfortable experience. We do this by creating clinics that have a calming and welcoming interior, and providing service that is extremely hospitable and caring towards pets and their parents. Our clinics have everything a pet-parent would need under one roof (vet consults, grooming, pet-retail, diagnostics, imaging, surgeries etc.)

We are venture-capital backed (Lead Investor is Sauce.VC, India's most reputed early-stage consumer brand investor) and have a number of marquee angels behind us (Founders of Cult.Fit, Zetwerk, Tracxn, Executive Vice-Chairman Tata Sons).

Location: Dr. Paws HQ Office, Nandi durga road.

Position Overview:

We are looking for a highly motivated and results-driven Inside Sales Associate to join our dynamic sales team. As an Inside Sales Associate , you will be responsible for handling incoming leads through both digital and offline channels, as well as converting these leads into potential sales. This is an exciting opportunity for individuals who have strong communication skills, a positive attitude, and a passion for sales.

Key Responsibilities:

Handle all incoming leads via digital and offline channels (calls, emails, social media inquiries, etc.). Attend to inbound and outbound leads, ensuring prompt and efficient communication. Respond to and manage business-related WhatsApp chats, ensuring timely follow-up and resolution. Book appointments for qualified leads, coordinating with the relevant team members to ensure smooth scheduling. Maintain and update lead databases with accurate and relevant information. Meet or exceed daily/weekly/monthly sales targets. Provide exceptional customer service by addressing queries and providing relevant information. Follow up with leads consistently to nurture relationships and convert them into sales opportunities. Work closely with the sales team to achieve company sales goals and ensure seamless lead management. Uphold a positive, professional image while interacting with leads and customers.

Requirements:

A bachelor's degree in business or any related field is a plus. Prior experience in sales or customer service is plus but not mandatory. Excellent communication skills (both verbal and written). Strong phone presence with the ability to engage and build rapport with customers. A positive attitude, patience, and the ability to handle customer inquiries efficiently. Ability to work independently and as part of a team. Sales skills or a willingness to learn and develop in a sales environment.

Key Traits:

Clear and confident communication with a customer-centric approach. A professional demeanor and ability to stay upbeat, even in challenging situations. A drive for achieving sales goals and converting leads into business opportunities.
Job Types: Full-time, Fresher

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Language:

English (Required) Kannada (Required)
Work Location: In person