Job Description

What You'll Do:

? Renewal Outreach: Initiate timely and personalized communication with customers approaching the end of their subscription cycle.

? Consultative Selling: Understand customer needs, showcase learner progress, and position Bhanzu's programs as essential for continued growth.

? Upsell Opportunities: Identify and pitch relevant upgrades or additional programs that align with the learner's journey.

? Customer Insights: Gather feedback and relay insights to internal teams to improve offerings and retention strategies.

? Pipeline Management: Maintain accurate records of renewal status, customer interactions, and performance metrics using CRM tools.

? Relationship Building: Foster trust and loyalty by delivering exceptional service and demonstrating genuine care for learner outcomes.

Desired Candidate Profile

? Excellent communication and interpersonal skills with a persuasive, empathetic approach.

? Familiarity with CRM platforms like Salesforce, HubSpot, or Zoho.

? Self-starter with strong organizational skills and a results-driven mindset.

? Passion for education and belief in Bhanzu's mission to transform math learning.

? Prior experience engaging with International clients is a strong advantage.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹550,000.00 per year

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Preferred)
Experience:

Inside sales: 1 year (Required)
Language:

English fluently (Required)
Work Location: In person