Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints.
Zolve is the world's first cross border neo-bank which helps migrants get access to credit in the new country based on their home country credit score. Zolve's cross-border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurances, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country.
As we continue to grow into multiple geographies, product lines and customer segments, we are seeking a dynamic individualto join us and support our journey.
JOB DESCRIPTION
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Role: Inside Sales Associate- Credit Card Growth
Location: Bengaluru ( Remote)
Shift Timings : US Shifts/ Rotational
Employment Type: Full-Time
We are seeking a performance-driven
Inside-Sales Associate
to convert and activate Zolve Credit Card users across Indian outbound and US-resident student/professional segments. You will own the funnel from lead engagement to first transaction, ensuring clarity, trust, and a smooth onboarding experience.
RESPONSIBILITIES
Lead Engagement & Qualification
Call and follow up with leads daily through CRM.
Assess customer profile and update CRM with accurate status.
Maintain strong connection and first-contact quality.
Target:
70% connection rate | 100% CRM accuracy.
Application Conversion
Explain card benefits and process clearly.
Assist prospects via call/WhatsApp to complete applications.
Address doubts on eligibility, KYC, and usage.
Target:
40% application completion.
Activation & First Transaction
Guide users through activation and Apple/Google Pay setup.
Follow communication standards; avoid high-pressure tactics.
Participate in QA audits.
Target:
0 violations | 90% QA score.
Feedback & Learning
Share insights on objections and funnel gaps.
Contribute to script/process improvements.
QUALIFICATIONS
Experience
1-6 years of telesales or financial-product sales.
Strong outbound calling background.
Core Skills
Strong English communication (neutral accent).
Persuasion, objection handling, and high call stamina.
CRM proficiency & disciplined documentation.
Target and results-driven mindset.
Nice to Have
Credit card sales experience.
Understanding of US student/professional life.
WhatsApp-based sales experience.
KYC/AML basics.
Empathetic, trustworthy, ethical, and persistent.
* Coachable with high ownership.
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