Job Description

The Inside Sales Account Manager is responsible for managing and growing a portfolio of customers within the DACH region. The role focuses on revenue growth, demand creation, customer engagement, opportunity development, quotation management, and coordination with cross-functional teams (Product, Engineering, Supply Chain, Customer Service) to deliver Extraordinary Customer Experience. A strong command of the German language (B2.2/C1) is essential for customer communication, negotiation, and handling technical & commercial queries.

Job Requirements

Responsible for handling a set of existing customers and developing new customers.

Responsible for finding and qualifying new opportunities/pipeline from existing and new customers via remote engagement - outbound / inbound calls, emails, chats.

Understanding customer needs/requirements both technically & commercially to effectively communicate the solution to customer.

Making outbound calls to potential customers, and answerable to customer calls. Effectively communicating with customers via emails, chats, and virtual meetings.

Responsible for identifying and creating quality opportunities & actively follow up to ensure it converts.

Building rapport and achieving customer satisfaction - Effectively listening to customer queries, demonstrating empathy and make customer feel valued.

Product information - Stay up to date with product information & updates and effectively communicate with customers such as new product launch, product change notification.

Qualifying leads and seeking opportunities - Qualify leads, lead research, and convert them into opportunities.

Demonstrate excellent customer service and professionalism during remote / virtual interactions and follow-ups with customers.

Sales pitch and presentations - perform virtual sales pitch and virtual presentations to customers.

Desired Candidate Profile:

Proficient in German language - C1 / B2.2 B.E / B.Tech in Engineering (EEE, ECE, Mechanical or related field) or Business degree (equivalent experience considered) 3+ years in technical sales or account management. However, candidates with less experience or those transitioning into sales are welcome to apply Exposure to industrial/technical products or solutions (manufacturing, components, engineering, automation, etc.) can be an added advantage but not mandatory

Competencies

SET : Strategy, Execution, Talent (for managers)
EOE, Including Disability/Vets

Job Locations:

Bangalore, 560066

India

Posting City:

Bangalore

Job Country:

India

Travel Required:

None

Requisition ID:

144876

Workplace Type:

External Careers Page:

Sales & Marketing