Job Description

Line of Service Advisory
Industry/Sector Not Applicable
Specialism Managed Services
Management Level Senior Associate
& Summary At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.
As a customer consulting generalist at PwC, you will join other individuals who possess a broad range of skills and experience in customer consulting. You will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction.
Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more .
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
*Responsibilities: Strong SQL and data wrangling skills. Experience with ETL/ELT pipelines and tools Familiarity with data warehousing Understanding of cloud storage, IAM, and data governance. Knowledge of machine learning (basic familiarity is enough). Proficiency with Python or Java is a plus. Mandatory Professional Data Engineer Certification from Google Ideal past roles: Machine Learning Engineer, Data Scientist
*Mandatory skill sets Skills/Background: Strong understanding of machine learning algorithms and model evaluation. Practical experience in training, tuning, deploying, and monitoring ML models. Familiarity with TensorFlow, scikit-learn, XGBoost, etc. Proficiency in Python (must-have). Knowledge of MLOps tools Understanding of production deployment, model versioning, and responsible AI Mandatory Professional Machine Learning Engineer Certification from Google
*Preferred skill sets Experience in Communication knowledge
*Years of experience required Minimum 3+ years of experience plus MBA is required for the role
*Education Qualification B.E/B.Tech + MBA
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills Solution Architecture
Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Model Development, Business Transformation, Channel Partner Management, Communication, Creativity, Customer Analysis, Customer Engagement, Customer Experience (CX) Strategy, Customer Insight, Customer Relationship Management, Customer Retention, Customer Service, Customer Strategy, Customer Success, Customer Transformation, E-Commerce, Embracing Change, Emotional Regulation {+ 17 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements Not Specified
Available for Work Visa Sponsorship? No
Government Clearance Required? No
Job Posting End Date

Skills Required