Experienced (relevant combo of work and education)
Education Desired :
Bachelor's Degree
Position Summary:
Monitors and manages large volumes of transactions, updates data in systems and performs reconciliations, other processing daily. Assists with various tasks related to deal management. Communicates with internal and external parties, regarding deal-specific items. Be Flexible with the working hours. Involves client communication.
Job Requirements:
Education/Training (or equivalent):
Bachelor's Degree required
Experience (Type of work experience, minimum number of years):
Minimum 1 - 5 years' experience in Accounting or Finance or Investment banking operations
Technical or Administrative Knowledge:
Highly proficient with Microsoft software
Advanced
Excellent analytical and problem-solving skills
Strong verbal and written communication skills
Excellent attention to detail
Exercises independent judgment and multi-task oriented
Takes initiative and ownership of job responsibilities
Must be able to work well in a team environment
Must be able to perform essential job duties accurately and timely
Must adhere to deadlines and targets given
Essential Job Functions & Responsibilities:
Prepares daily reconciliation of cash transactions
Prepares daily reconciliation of portfolio assets
Manages large volumes of transactions and monitors account balances
Actively researches discrepancies with various agents and clients
Liaison with counterparts to ensure accuracy of transaction flow and follows up on outstanding issues
Processes and reconciles data in various systems
Works closely with others to resolve issues effectively and timely
Prepares various reports needed by internal employees and handles client requests relating to cash management
Other duties as assigned by Management
Perform all tasks in line with Standard Operating Procedure docs (SOPs) within the internal or market deadlines
Monitor controls and checks associated with tasks in SOPs to ensure accuracy of data, escalate any issues and near misses to management, work to reduce risk at every opportunity
Work with management team and other departments to ensure that SLA breaches and/or performance issues are closed out in a timely fashion
Prioritize root cause analysis and implement fixes to prevent issues reoccurring
Strive to exceed agreed SLAs wherever possible and provide excellent level of support
Work to reduce risk at every opportunity by adhering to risk and control policies, highlighting control gaps, escalate risks and suggesting improvements to processes
Take ownership for complex issues and drive them to resolution working closely with client teams
Maintain and monitor a query/workload tracker to close out tasks or issues within agreed framework escalating where necessary
Play a key role in shaping requirements
Ability to train others - internal and cross training across Loan servicing group
Track record of proposed/implemented process improvements
Responsibility for global projects
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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