Job Description

Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism Operations
Management Level Manager
& Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.
Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more .
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
& Summary:
At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. Those in solution architecture at PwC will design and implement innovative technology solutions.
We are seeking a ServiceNow Governance, Risk, and Compliance (GRC) Solution Architect responsible for designing and implementing ServiceNow GRC solutions that align with business objectives and regulatory requirements, and to industry best practices and out of box configurations. The ideal candidate will possess deep expertise in the ServiceNow platform, particularly in ServiceNow GRC modules, and demonstrate strong architectural and strategic thinking capabilities.
Responsibilities:

• Design and implement ServiceNow GRC solutions tailored to business and compliance needs.

• Develop and maintain architectural documentation and solution roadmaps.

• Ensure alignment with enterprise architecture standards and governance frameworks.

• Lead cross-functional teams through the full lifecycle of ServiceNow GRC implementations.

• Provide technical guidance and mentorship to development teams.

• Stay current with ServiceNow platform updates and industry best practices.

• Drive continuous improvement and automation within GRC processes.

• Engage with clients and internal teams to validate outcomes and incorporate feedback.

• Model and reinforce professional and technical standards, including compliance with organizational policies.

Mandatory skill sets:

• Minimum of 5 years of experience in IT solution architecture or GRC implementations.

• Strong understanding of ServiceNow GRC modules and platform capabilities.

• Experience in systems thinking and problem-solving in complex environments.

• Excellent communication and stakeholder engagement skills.

• Experience with Agile methodologies and SDLC processes.

Preferred skill sets:

• Certified Technical Architect certification

• Experience in managing operations aligned with organizational vision.

• Ability to identify trends and validate client outcomes using analytics.

• Experience in process automation and operational productivity improvements.

• Knowledge of compliance standards and risk management frameworks.

Years of experience required:
8+ years
Education qualification:
Bachelor's Degree in Information Technology, Computer Science, or related field.
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills Aspen DPO
Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Application Security, Coaching and Feedback, Communication, Configuration Management (CM), Creativity, Cybersecurity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture, Human Resources (HR) Consulting, Inclusion, Intellectual Curiosity, IT Change Management, Learning Agility, Optimism, Professional Courage, Relationship Building, Risk Compliance, Self-Awareness {+ 5 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements Not Specified
Available for Work Visa Sponsorship? No
Government Clearance Required? No
Job Posting End Date

Skills Required