Job Description

Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism IFS - Internal Firm Services - Other
Management Level Manager
& Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.
In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.
*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more .
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
& Summary:
The Portfolio Support SME is responsible for delivering, improving, and helping to oversee all end-user services functions across a particular portfolio. The ideal candidate needs to possess strong work management skills and have advanced technical knowledge of the platform/tools they support. The applicant must be able to motivate people, encourage teamwork, and communicate effectively with senior management and portfolio leaders. It is expected that individuals in this role are extremely responsive to the needs of their assigned portfolios and the underlying support team.
Responsibilities:

• Develop project management plans, scope, objectives and timelines.

• Define project governance and structure.

• Manage dependencies and activities.

• Manage project budgets and resources.

• Lead project teams and assign tasks.

• Monitor and communicate project status to stakeholders.

• Identify and mitigate project risks and issues and remove roadblocks for the team.

• Lead a project team of up to 10 technical experts.

• Budget management of under 2M.

Mandatory skill sets:

• Proven experience in managing projects.

• Experience with project management tools (e.g., Azure Devops, Microsoft Project, JIRA).

• Proficiency in project management methodologies (e.g., PRINCE2, Agile, PMP).

• Communication Skills: Strong verbal and written communication skills to effectively convey information.

• Leadership Skills: Ability to motivate and lead teams, facilitating collaboration and conflict resolution.

• Analytical and Problem-Solving Skills: Capable of analyzing situations, identifying problems, and deriving effective solutions.

• Time Management: Ability to manage multiple projects and meet deadlines

• Risk Management : Understanding of risk management and quality assurance.

• Ability to consider direction and form annual prioritization of work.

• Ability to be actively involved in large projects and/or leading medium scale projects.

Preferred skill sets:

• Curiosity: A natural curiosity and eagerness to learn, explore new ideas, and see past the status quo.

• Collaboration: A natural collaborator, suited to work in a collaborative culture with a diverse and talented team that values collaboration, constructive challenging and mutual respect.

• Challenge: Demonstrates the capability to question and challenge ideas, decisions, and processes in a constructive manner, fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions.

• Value Driven: Demonstrates a strong commitment to ethical principles and organizational values, ensuring that all actions and decisions align with the company's mission and integrity standards.

• Life Learner: Proactively seeks out and identifies industry trends and stays up to date with certifications.

• Adaptable and resilient under pressure.

• Detail-oriented.

• Proactive.
• certifications (e.g., PMP, Prince2) are preferred

Years of experience required:
7 years of experience
Education qualification:
Any UG/PG
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree, Master Degree
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills Agile Methodology
Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Architectural Engineering, Business Continuity, Cloud Architectures, Cloud Compliance, Cloud Infrastructure, Cloud Migration, Cloud Virtualization, Coaching and Feedback, Communication, Continuous Deployment, Continuous Integration/Continuous Delivery (CI/CD), Creativity, Data Infrastructure, DevOps Practices, Disaster Recovery, Embracing Change, Emotional Regulation, Empathy, Google Cloud Platform, Hardware Troubleshooting {+ 36 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements Not Specified
Available for Work Visa Sponsorship? No
Government Clearance Required? No
Job Posting End Date October 17, 2025

Skills Required