Infrastructure Support Engineer (lead)

Year    HR, IN, India

Job Description

ROLES & RESPONSIBILITIES


Key Responsibilities

Administer, configure, and maintain enterprise storage systems including Dell/EMC (PowerMax, Unity, VNX, Isilon), Pure Storage (FlashArray, FlashBlade), and Hitachi Vantara (VSP series) Monitor storage performance, capacity, and availability; proactively identify and resolve issues Perform storage provisioning, zoning, masking, and LUN management Support SAN/NAS environments using Fibre Channel, iSCSI, and NFS/CIFS Manage replication, snapshots, and disaster recovery solutions Collaborate with server, virtualization, backup, and application teams to meet infrastructure requirements Participate in storage migrations, upgrades, and technology refresh projects Ensure compliance with security, backup, and data retention policies Maintain documentation, diagrams, and operational procedures Provide on-call support and incident response as required

Required Skills & Qualifications

10+ years of experience as a Storage or Infrastructure Administrator Strong hands-on experience with Dell/EMC, Pure Storage, and Hitachi storage platforms Solid understanding of SAN/NAS architectures and storage networking Experience with Fibre Channel switches (Brocade/Cisco preferred) Knowledge of VMware vSphere integration with enterprise storage Familiarity with backup and recovery solutions (e.g., Commvault, NetBackup, Veeam) Strong troubleshooting and performance tuning skills Experience working in enterprise or data center environments

Preferred Qualifications

Storage-related certifications (Dell EMC, Pure Storage, Hitachi, VMware) Experience with cloud-integrated storage or hybrid environments Knowledge of automation/scripting (PowerShell, Python, or REST APIs) Exposure to ITIL-based support processes

Soft Skills

Strong communication and documentation skills Ability to work independently and in cross-functional teams Detail-oriented with strong problem-solving abilities Ability to manage multiple priorities in a fast-paced environment

Education

Bachelor's degree in Information Technology, Computer Science, or equivalent experience
EXPERIENCE


8-11 Years
SKILLS


Primary Skill: Infrastructure Support
Sub Skill(s): Infrastructure Support
Additional Skill(s): VMWare, Cloud VDI Administrator, Infrastructure Support L1

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Job Detail

  • Job Id
    JD5113676
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year