Job Description

Your Role and Responsibilities

As Software Packaging and Distribution Specialist, you are responsible for performing application discovery, application packaging, software distribution and troubleshooting/problem determination. The delivery practitioner in this role will engineer automated installation code that enables a software application, update or patch to be sent electronically to an end user workstation or device within a client environment.

• Complete software packaging per the information listed in the package requirements form. and activities to required timelines
• Perform complex resolution activities to diagnose packaging issues and perform Quality Assurance activities to ensure package operates successfully in the customer environment
• Work with Transitions/Transformation teams to complete solution packaging work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation
• Schedule distribution of software packages to target audience through distribution tool within the required duration and time frame and complete pre-distribution analysis to ensure the request includes the necessary information to fulfil the process
• Update workflow management tools to ensure all Software Distribution activities are tracked and recorded
• Report any issues that may compromise the distribution timeframes or success
• Perform software distribution remediation on unsuccessful endpoints per account procedures
• Provide deployment reports, drive actions with relevant teams to make sure 100% success ratio is achieved.
• Perform monthly patching and ensure 100% compliance.

If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
We always believe that it is deeply important to have the right person for the right job and you are a flawless fit to this strategy. We want people with an openness and ability to learn and who are ready to put good ideas into action. So, go ahead, and grab the opportunities - we wish you outstanding success in your career and inspire you to bring your best self to work with Kyndryl.

Required Education

Bachelor's Degree

Role ( Job Role )

Infrastructure Specialist

Primary job category

Technical Specialist

Company

(Y030) Kyndryl Solutions Private Limited

Contract type

Regular

Employment Type

Full-Time

Is this role a commissionable/sales incentive based position?

No

Travel Required

No Travel

Preferred Education

Master's Degree

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

• Ability to Package, Stage and Deploy application using Intune.
• Ability to perform Application Discovery
• Expertise in software packaging tools (e.g., InstallShield, Admin Studio, App V, ThinApp, XenApp)
• Creating Packaging using PSADT in Intune
• Proficient in scripting languages (e.g., VBS, Batch Scripting and PowerShell).
• Proven ability in software distribution tools (e.g., SCCM, Intune)
• In-depth knowledge to manage and produce MSI packages from legacy applications and create transform files for vendor based MSI
• Minimum 5+ years overall professional experience
• Expertise in SCCM and Intune co-management environment is preferred.
• Ability to configure Windows 10 update rings (Intune)
• Ability to configure Windows 10 feature Updates (Intune)
• In-depth knowledge to manage and produce MSI packages from legacy applications and create transform files for vendor based MSI's
• Application lifecycle management using Intune (Packaging, Distribution Deployment, Reporting, Retire)

Preferred Technical and Professional Experience

• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with excellent written and oral communication skills with ability to manage change and proven time management
• Excellent teamwork skills balanced with the ability to work independently
• Proven interpersonal skills and have basic knowledge office tools (e.g., Excel) for collecting and manipulating distribution results.
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Good to have knowledge on Digital experience monitoring, SysTrack, Aternity, Nextthing providing workplace analysis

Position Type

Early Professional

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress - dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.