Infrastructure Senior Tech Analyst

5 to 7 Years    Chennai (Tamil Nadu)

Job Description

JOB DESCRIPTION
This is for an Exchange Administrator position that will work with the Global Messaging Operations team managing an enterprise messaging environment with servers and infrastructure hosted in NAM LATAM EMEA & APAC. The individual will work as a Level 3 Team Lead managing a team of Exchange Subject Matter Experts (SME) supporting messaging products and services which include all aspects of support testing integration deployment and builds.
RESPONSIBILITIES
Work with a team of Exchange L3 Subject Matter Experts
Develop operational processes and procedures in supporting the environment
Conducts team meetings and project meetings
Interface with various Support teams to ensure server availability and stability
Interface with CATE for integration testing and review
Provide Level 3 support on issues escalated by Level 2 and other business support teams
Testing and deployment of Service Packs upgrades and hotfixes
Perform overall service and server availability checks and monitoring
Perform pre and post server maintenance checkouts
Proactively support services through continual service improvement
Ensure compliance of solutions to regulatory standards
KNOWLEDGE / EXPERIENCE
Minimum of 5 7 years of IT experience with significant technical and operational experience in messaging products and services
In-depth hands-on knowledge of the following:
Exchange Server 2019 on a large environment & Exchange online
Very good understanding of the Hub Transport setup and configuration (Email Routing)
Should understand what the CAS is used for in E2K19 & Exchange online and how to configure in a large environment.
Very good understanding of Exchange High Availability and capacity planning (E2K19 Database Availability Group)
Very good understanding of PowerShell and other administration scripting tools is a plus
Strong knowledge in powershell scripting, python and vbs scripting most preferred.

ANALYTICAL SKILLS
Minimal supervision / Self starter
Must have strong ability to solve technical problems especially related to data flow and data updates
Demonstrable collaborative and communications skills.
ADDITIONAL DESIRABLE JOB QUALIFICATIONS:
Expert knowledge of Microsoft Exchange Server 2016
Strong knowledge of Microsoft Exchange Server 2019 and Exchange Online/Office 365
Strong knowledge of Microsoft operating systems Virtualization SAN Active Directory monitoring products and backup applications.
Strong knowledge of ITIL or other framework.
Knowledge in powershell/python scripting.
Knowledge in archiving and email policy management.
EDUCATIONAL LEVEL
Bachelors degree in Computer Science or equivalent experience (desirable)
Certifications in Exchange Server 2019 or Exchange online or equivalent experience (desirable)
Certification in ITIL v3 Foundation (desirable)
Education: Any Graduate
Industry: Banking

Skills Required

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Job Detail

  • Job Id
    JD2901713
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai (Tamil Nadu),
  • Education
    Not mentioned
  • Experience
    5 to 7 Years