Job Description

Job Title:

Infrastructure Ops Engineer - Intune

Job Location:

Bangalore, IN

Job Duration:

6+ Months (CTH)


We are seeking a skilled infrastructure engineer to manage and support endpoint computing environments across Windows and Mac platforms. This role focuses on administering Intune and SCCM infrastructure, ensuring reliable software distribution, device lifecycle management, and compliance reporting within a large enterprise setting.

Key Responsibilities

Workstation & Rights Management


Administer Windows 10/11 and macOS workstations Manage BeyondTrust rights and access controls
Intune & SCCM Infrastructure Operations


Install and maintain SCCM Primary/Secondary servers, SQL databases, and Cloud Management Gateway (CMG) Monitor application performance and execute corrective actions Perform routine maintenance, database integrity checks, and updates (patches, hotfixes, service packs) Update Express Metrics and ServiceNow integrations
Support & Troubleshooting


Provide Level 1-3 support for SCCM/Intune-related incidents and work requests Execute disaster recovery procedures for SCCM infrastructure Identify and implement corrective actions (CLCA)
Device & Profile Management


Create configuration profiles and compliance policies Manage full device lifecycle: enrollment, provisioning, retirement, and wiping (Windows, macOS, iOS, Android) Configure Windows Autopilot, ESP profiles, and Company Portal branding Support Windows Hello for Business
Software Distribution


Package and deploy LOB and store applications across platforms Convert and upload Win32 apps for Intune deployment Manage deployment groups, monitor status, and resolve distribution issues Administer software metering and license distribution
Reporting & Analytics


Generate hardware/software inventory and usage reports (~100/month) Customize SCCM inventory via MOF updates Administer web reporting and build Power BI dashboards
Coordination & Communication


Lead administrative project activities including scheduling, tracking, and change management Present technical information to diverse audiences Serve as liaison with internal teams, customers, and third-party vendors
Patch Management


Manage patching for workstations and non-ITS servers Maintain WSUS cleanup and update approval workflows Test and deploy security updates per rollout schedule

Basic Qualifications

BS/Associate degree or technical certification (or equivalent experience) 3-7 years of experience in: Windows workstation and endpoint management Custom Windows package creation/distribution AD, LDAP, Kerberos interoperability Networking technologies: LAN/WAN, SMTP, VPN, DNS, DHCP

Preferred Qualifications

Experience managing macOS environments Familiarity with BeyondTrust and CrowdStrike Azure VM administration PowerShell or compatible scripting expertise * Experience in large-scale or international enterprise environments