Job Description

Overview

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This role is responsible for maintaining network solutions and assisting with implementing, monitoring, configuring, troubleshooting, and maintaining the IT Infrastructure.

What you will be doing

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Respond

to requests related to systems and resolve reported network issues.

Troubleshoot

and resolve issues in a timely manner with oversight from team members; apply basic best practice knowledge in problem resolution. Contribute to projects involving installations, upgrades and modernization of servers and systems

Assist

with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines.

Provide

support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc.

Compose

internal documentation with oversight from team members that reflects processes and system configuration.

Establishes

networking environment by implementing system configuration, documenting, and enforcing system standards.

Secures network

system by enforcing procedures with minimal oversight from other team members.

Implement

and maintain recovery procedures for systems with oversight from other team members.

Monitor

systems for anomalies and disruptions, and respond accordingly with minimal oversight from team members.

Gathers

information for audits of network devices to ensure compliance with established standards, policies and configuration guidelines.

Provide

input for innovative and assist in implementation of effective and successful changes to processes or technology.

What will make you successful

---------------------------------

About

2-3 years

of experience as a

Network Administrator or Infrastructure Administrator

Good experience in systems administration Good experience with

Windows, McOS

Operating systems Experience with virtualization technology Knowledge of

Dell, IBM, Cisco and/or HP

server

hardware Experience with Microsoft Windows network environments, including

Microsoft Active Directory

Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Good organizational, multi-tasking, and time management skills Good

critical thinking

and

problem solving skills

Driven to learn and stay current with technology Ability to work outside of normal business hours (evenings, weekends, etc.) -

on call rotations every 6 months for 2 weeks

Sharp, fast learner with technology curiosity and aptitude Able to thrive in a fast paced, deadline driven environment Knowledge in route, switch, and firewall technologies Knowledge in load balancing technologies Knowledge in Microsoft products Experience with Copilot

Tools/technologies we work with on a daily basis.

- Network

RoyalTS - I do MOST everything in here. Things that I can't do in here, I do in a Web Browser. WinSCP to access Ansible for Certificate Renewals. Notepad++ Visio (Network Diagram) Excel (Tracking items such as certificates) Network Password Manager Confluence Documentation LAN Sweeper Palo Alto Firewalls (Accessed through Panorama) Cisco Phone Servers (Mainly to update Tech Support On-Call rotation, and a few various troublehsooting things) RingCentral Switches Aruba Controllers vCenter Split DNS (Azure and Windows on Prem) IPAM (IP Management) Entrust / On Prem Certificate Authorities / Ansible Load Balancers Pulse / Ivanti Appliances- Client Services
ECM McAfee JAMF JAMF Protect JAMF Threat Defense ABM Patch My PC Recast RCT WSUS SSRS PowerShell Network Password Manager LanSweeper vSphere mRemoteNG Excel InTune Defender Bitlocker Azure- Line of Business Applications
RoyalTS Manage Engine Exchange On-prem and Online Azure Powershell Proofpoint Zoom Slack OnTV M365 Admin Center Sharepoint- Compute/R&D
vSphere LAPS IPAM PagerDuty GParted Notepad++ GS RichCopy 360 CXSuite Active Directory Last Pass Powershell Azure MS Office Putty Royal TS SQL Server SSMS SQL Developer (for Oracle) Oracle Database Response Codes (HUB) Lansweeper NetApp / ONTAP Cisco UCS Manager- Cyber Security
Rapid7 Security Scorecard Bitsight * Cyberark