Infrastructure Operations Admin 2

Year Kolkata, West Bengal, India

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Overview

This role is responsible for maintaining network solutions and assisting with implementing, monitoring, configuring, troubleshooting, and maintaining the IT Infrastructure.

What you will be doing

Respond to requests related to systems and resolve reported network issues.
Troubleshoot and resolve issues in a timely manner with oversight from team members; apply basic best practice knowledge in problem resolution.
Contribute to projects involving installations, upgrades and modernization of servers and systems
Assist with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines.
Provide support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc.
Compose internal documentation with oversight from team members that reflects processes and system configuration.
Establishes networking environment by implementing system configuration, documenting, and enforcing system standards.
Secures network system by enforcing procedures with minimal oversight from other team members.
Implement and maintain recovery procedures for systems with oversight from other team members.
Monitor systems for anomalies and disruptions, and respond accordingly with minimal oversight from team members.
Gathers information for audits of network devices to ensure compliance with established standards, policies and configuration guidelines.
Provide input for innovative and assist in implementation of effective and successful changes to processes or technology.

What will make you successful

About 2-3 years of experience as a Network Administrator or Infrastructure Administrator
Good experience in systems administration
Good experience with Windows, McOS Operating systems
Experience with virtualization technology
Knowledge of Dell, IBM, Cisco and/or HP server hardware
Experience with Microsoft Windows network environments, including Microsoft Active Directory
Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Good organizational, multi-tasking, and time management skills
Good critical thinking and problem solving skills
Driven to learn and stay current with technology
Ability to work outside of normal business hours (evenings, weekends, etc.) - on call rotations every 6 months for 2 weeks
Sharp, fast learner with technology curiosity and aptitude
Able to thrive in a fast paced, deadline driven environment
Knowledge in route, switch, and firewall technologies
Knowledge in load balancing technologies
Knowledge in Microsoft products

Tools/technologies we work with on a daily basis.

RoyalTS - I do MOST everything in here. Things that I can't do in here, I do in a Web Browser.
WinSCP to access Ansible for Certificate Renewals.
Notepad++
Visio (Network Diagram)
Excel (Tracking items such as certificates)
Network Password Manager
Confluence Documentation
LAN Sweeper
Palo Alto Firewalls (Accessed through Panorama)
Cisco Phone Servers (Mainly to update Tech Support On-Call rotation, and a few various troublehsooting things)
RingCentral
Switches
Aruba Controllers
vCenter
Split DNS (Azure and Windows on Prem)
IPAM (IP Management)
Entrust / On Prem Certificate Authorities / Ansible
Load Balancers
Pulse / Ivanti Appliances
Client Services

Admin

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