Job Description

Join us as an Infrastructure Engineer

• You'll collaborate in building the best possible solutions for public and private cloud environments and engineer infrastructure technology to comply with security, resilience, sustainability, and operational requirements with observability and guardrails built in
• You'll also use automation to provide testing and a route to live for the product, identifying ways to use new and existing technology tools to enhance performance, removing inefficiencies
• This is a chance to work with colleagues across the bank to share engineering best practices, allowing you to provide thought leadership while developing solutions
• We're offering this role at vice president level

What you'll do
As an Infrastructure Engineer, you'll contribute to and manage the selection, creation and maintenance of technologies required to meet the needs of our customers, strategic targets and architecture outcomes, along with developing products using modern engineering practices and tools.
We'll look to you to collaborate with Product Owners to develop product roadmaps and manage the lifecycle of the team's products and support engineered products to respond to customer feedback, new feature requests, resolve production issues and help customers consume our products.
Additionally, you'll:

• Take a lead role within a team to design and engineer intuitive, self-service infrastructure products
• Develop technical skills through continuous learning and development
• Contribute to the delivery of infrastructure as code solutions
• Build an awareness of design thinking tools and techniques with users in order to improve your product
• Provide operational support for pattern or product related issues
• Work with key vendors in the delivery of the infrastructure services and technology for the product

The skills you'll need
To thrive in this role, you'll have strong knowledge of reliability systems thinking and experience of site reliability engineering. You'll need experience of using a data driven and scientific approach to fact finding. We'll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.
You'll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve system and environment reliability. You'll define SLOs, SLIs and error budgets that support finding the right balance between risk reliability and continuous improvement.
Furthermore, you'll need:

• Strong knowledge of deploy and release services, automation, and troubleshooting
• Experience of utilising tools and technology across the software development lifecycle
• Experience using mathematical and statistical models to assess trends
• Strong communication skills with the ability to proactively engage with a wide range of stakeholders
• In depth experience with observability tools such as Grafana, Prometheus and OpenTelemetry
• Strong knowledge of public cloud environments such as AWS and GCP, and Infrastructure as Code tools such as Terraform

Hours 45
Job Posting Closing Date: 01/07/2025