Job Description

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About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We\xe2\x80\x99re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

This position is part of Technology Infrastructure Services (TIS) organization and falls under Cloud Services team (ECP).

Enterprise Cloud Platforms Team (ECP):

Enterprise Cloud Platforms team in the CTI organization offers Private and Public Cloud platforms for Bank of America\xe2\x80\x99s developers to drive faster time-to-market, innovation with private and public cloud capabilities, and reduce complexity with built-in integrations. We believe in high quality engineering culture to engineer our platforms with customer and platform mindset, design for large enterprise scale and resilience, and accelerate market innovation into the technical platforms we deliver.

As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

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We are looking for a passionate Cloud Ops Engineer with expertise on Linux Infrastructure, scripting (Shell/Python) and hands on experience with Terraform coupled with any cloud service platform (Azure, AWS, GCP). Candidates in this role will drive incident, change, request management and ensure availability on Cloud and GRID Compute platform. Should maintain good rigor in implementing self-healing automations, Dashboards, resiliency and well versed with agile, CI/CD processes.

Requirements*

• Minimum 6 years operations support experience in Linux environment
• 4+ years\xe2\x80\x99 experience with scripting (Shell/Python)
• 2+ years\xe2\x80\x99 experience in writing terraform templates
• Should have worked in any of the cloud platforms with experience in migrating applications from on-premise to cloud
• Well versed with ITIL process including incident, change and request management
• Should have demonstrated automation capability to reduce toil
• Ability to collaborate with various stakeholders, triage incidents over bridge lines and perform RCA
• Self sufficient in writing simple to complex SQL queries
• Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions.
• Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication

Education*

B.E. / B.Tech / M.E. / M.Tech / MCA

Certification if any - NA

Experience Range*

6-9 years

Foundational Skills*

Redhat Linux, Shell/Python scripting, Ansible, Terraform, Azure/AWS/GCP

Desired Skills*

CI/CD tools, DNS, DHCP, IAM technologies, SQL

Work Timings*

6:30 AM -3:30 PM & 12:30 PM-9:30 PM with weekend support on a rotational basis.

Job Location*

Hyderabad/ Chennai/Gurugram

Bank of America