Job Description

Overview:

The role involves strategizing and managing infrastructure services, ensuring timely provisioning through automation to improve SLAs, and leading change management and cloud migration efforts to optimize productivity and cost savings. It requires collaboration with engineering and operations teams, overseeing application transitions, and directing initiatives to meet yearly productivity targets. The incumbent will lead a team, communicate changes effectively, and implement efficient processes to support sustainable operations.
Responsibilities:
Define strategy and framework for Infrastructure services, scope, responsibilities and deliverables. Align with Engineering and Infra & Ops team on scope, approach, partnership, responsibilities, and ways of working for infrastructure provisioning & automation Define & manage infrastructure provisioning plan & timeline with DP&A priorities based on custom application roadmap Lead & drive SLA improvements for Infrastructure provisioning through automations and working with all capability teams to complete provisioning steps faster and on time Lead infrastructure services team to ensure infrastructure provisioning is complete on time and with improved SLAs to enable engineering team to deliver products on time Lead Infrastructure Change management to keep up to date information in infrastructure changes, automation builds and enhancements, communicate changes with Software Engg team to educate engineers on process, available automations in CMP & DevX, capabilities introduced, retired, etc. Partner in strategy development with process, approach and plan to meet yearly productivity targets through evaluation and optimizing all cost components and implement identified optimization levers for cost savings Lead initiatives to manage S&O orgs Productivity target to deliver on yearly cost optimization expectations Lead Cloud Migration execution to migrate all DP&A On-Premise application to Cloud Lead & manage Application transition program to transition applications to DP&A Sustain & operations Org and implement efficiencies to reduce overall cost to serve Lead Application Change Management to define strategy, responsibility, deliverables, Ways of Working, etc. to ensure sustain teams are aware of changes and prepared for the implemented changes. Ensure Application Change management process is defined and implemented by Delivery & Engineering for DP&A applications. Lead a team of change champions to partner with ITSM team for SNOW enhancements and new capabilities introduced

Qualifications:
10+ years of work experience, or 3-5 years of experience as a Infrastructure & Delivery Lead, either in CPG industry or with a Top-Tier consulting firm The ideal candidate will be highly quantitative, have great judgment, able to connect dots across workstreams, and efficiently work cross-functionally across teams to ensure software is meeting customer/end-user expectations, thinking independently and using network of relationships to be faster, stronger & better The candidate will take a pragmatic approach monitoring infrastructure provisioning process, including the ability to define & prioritize automation requirements with external and internal teams to meet objectives and effectively improve expected SLAs on Infrastructure Provisioning using automation, machine learning and process mining of existing information. Exceptional business relationship skills including the ability to partner and communicate effectively both internally and externally. You can communicate complex technical data to a non-technical person in a concise, clear, and easily understood manner in informal and formal presentations using software or presentation-type tools. A firm understanding of Azure Platform and Architecture with a track record including, but not limited to, building optimized architectures, automations for provisioning, understanding azure resource utilization, optimizing azure resource utilization, cost savings recommendation & implementation. You recognize the challenges & pain points with Infrastructure provisioning and partner with Infrastructure teams to propose & implement solutions to save Engineering hours and achieve productivity Preferred experience in leading Change Management in defining Change Management strategy, managing application changes and transitions to ensure complete transitions ready for sustain Experience in leading high-performing teams and utilizing thought leadership in your decision making and strategic planning Deep hands-on technical expertise, excellent verbal and written communication skills Sharp analytical abilities and proven process engineering skills * Experience in leading and managing external vendors in delivering highly visible & complex programs