Job Description

15 - 25 Years
1 Opening
Trivandrum

Role description

Role Overview:

We are seeking a dynamic and experienced

Infrastructure Presales Leader

with

15-20 years

of expertise in infrastructure services presales. This role is ideal for a proactive, self-driven professional who thrives in high-stakes pursuits, works independently, and adapts quickly to evolving client needs. The position requires

frequent domestic and international travel

for customer meetings, solution workshops, and bid defenses.



You will lead

end-to-end solutioning

across build, operate, and transform/migrate engagements for

global enterprise clients (Americas, EMEA, APAC)

-- delivering business-aligned, technically robust proposals across infrastructure towers. You'll act as the bridge between client challenges and feasible, outcome-driven solutions.

Key Responsibilities

Presales Leadership & Deal Ownership

+ Drive end-to-end presales activities including

proposal development, solution articulation, internal approvals, client presentations, pricing models, and SoW finalization.

+ Independently manage large, multi-tower deals across

Compute, Storage, Network, DC Operations, Backup, and Databases

in both

greenfield and brownfield

environments.
+ Develop solution themes aligned to

business use cases, client pain points,

and

transformation goals.

Client-Facing Engagements

+ Travel frequently (India and abroad) for:


- Client meetings, Solution workshops, Bid defenses, Capability presentations, Vendor discussions, and Analyst meetups.
+ Present confidently to

CIOs, CTOs, and IT leaders

, integrating both

technical architecture

and

business value

in presentations and discussions.

Technology & Solution Development

+ Architect and package solutions across the

Build-Operate-Transform (BOT)

spectrum:


-

Build:

Data center setup, infra rollouts, greenfield deployments.
-

Operate:

Managed services (24x7 operations), Command center, Service integration.
-

Transform/Migrate:

Lift & Shift, PaaS migrations, DC consolidation, Hybrid infrastructure enablement.
+ Ensure alignment with delivery capabilities, SLAs, toolsets, and partner ecosystem.

Collaboration & Stakeholder Management

+ Lead internal solution reviews and coordinate approvals across multiple practices.
+ Collaborate with delivery, finance, and service owners to ensure solution viability and commercial alignment.

Commercial Structuring

+ Develop optimized pricing models in collaboration with finance:


- Managed services (FTE-based, outcome-based)
- Capacity/consumption-based pricing
- T&M and milestone-based commercials
- Innovative and trend-aligned pricing structures

Thought Leadership & Enablement

+ Mentor junior team members and promote presales best practices.
+ Track

market trends, competitor moves,

and

client priorities

to refine solution positioning.
+ Contribute to

offering development

and presales capability enhancement initiatives.

Required Experience & Skills (No Exceptions)

+

15-20 years

of total experience, with

10+ years

in

presales or solution architecture

roles.
+ Hands-on expertise in at least one core infrastructure tower (

Compute, Network, Storage, or DC Operations

).
+ Strong grasp of

infrastructure lifecycle models

(Plan-Build-Run / Build-Operate-Transform).
+ Proven experience leading

large, multi-tower global deals

through to SoW sign-off.
+ Ability to handle

defense meetings independently

, both in-person and virtual.
+ Excellent

communication and presentation skills

for CXO-level engagements.
+ Capable of independently managing

proposal writing (Docs, PPTs)

,

effort estimations,

and

pricing.

+ Willingness to work across

time zones

, including

late nights, weekends, and holidays

as required for client pursuits.

Technology & Domain Focus

+

Compute:

Virtualization (VMware/Hyper-V), bare-metal provisioning, server builds.
+

Storage:

SAN, NAS, Backup & Archival, Storage Tiering (NetApp/EMC/Dell/HP arrays).
+

Network:

LAN/WAN, SD-WAN, MPLS, Firewalls, Load Balancers, Switching/Routing.
+

Data Center Ops:

Remote hands, IMAC, rack & stack, DC moves, colocation.
+

Database:

Oracle, SQL, MySQL - backup, HA/DR, support models.
+

Tooling:

Monitoring (SolarWinds, OpsRamp, DataDog), CMDB, ITSM, ITOM, NCCM, NPM.

Note:

We are

not

looking for operational managers, delivery managers, account managers, or business development managers.

This role is specifically for

seasoned Infrastructure Architects

with

strong presales expertise

on

RFPs/RFIs/RFQs

and

global client exposure.

Skills

Presales, Data Center, Cloud Computing,Networking,Vmware

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.