Job Description

We are looking for experienced Infrastructure & Cloud Engineers to manage and support the core IT infrastructure, including virtualization platforms and cloud environments. This role is essential for maintaining high availability, performance, and security across systems and services, with responsibilities spanning Windows/Linux servers, Active Directory, Exchange, virtualization (VMware/Hyper-V), and Microsoft Azure workloads.
Key Skills & Qualifications

• 8+ years of system administration/engineering experience
• Expertise in Windows Server (2008-2022), Linux basics
• Strong Active Directory and Exchange administration skills
• VMware vSphere/Hyper-V virtualization expertise
• Microsoft Azure administration (VMs, storage, networking, PaaS basics)
• Experience with patch management (WSUS, SCCM) and automation (PowerShell, Azure CLI)
• Exposure to ERP/Finance application support is a plus

Responsibilities

• Manage and patch servers, domains, and applications.
• Support Exchange and AD operations (policies, domains, authentication).
• Administer VMware/Hyper-V and Azure workloads.
• Monitor and optimize capacity, performance, and availability.
• Ensure regular backup, recovery testing, and disaster readiness in collaboration with the SNA team.
• Provide L3 escalation support for Service Desk issues.
• Excellent communication skills and a strong customer-service mindset.
• Spanish language proficiency is optional but highly desirable and considered an advantage.

Who We are...
SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in Agile DevOps, Data Engineering and analytics, Testing Automation and support, and comprehensive Managed Application and Infrastructure Services. We've evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide.
SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.
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