Job Description

Project Role :

Infrastructure Architect

Project Role Description :

Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures.

Must have skills :

Contact Center Technology Implementation

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Infrastructure Architect, you will lead the definition, design, and documentation of technical environments. Your typical day will involve collaborating with various teams to deploy solution architectures, conducting analyses of alternative architectures, and creating architectural standards. You will also define processes to ensure conformance with these standards, institute solution-testing criteria, and promote a clear and consistent business vision through technical architectures. Your role will be pivotal in ensuring that the technical solutions align with the overall business objectives and meet the needs of stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate workshops and meetings to gather requirements and feedback from stakeholders. - Develop and maintain comprehensive documentation of architectural designs and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Contact Center Technology Implementation. - Strong understanding of system integration and deployment processes. - Experience with cloud-based solutions and infrastructure management. - Ability to analyze and optimize existing architectures for performance and scalability. Additional Information: - The candidate should have minimum 3 years of experience in Contact Center Technology Implementation. - This position is based at our Pune office. - A 15 years full time education is required.




15 years full time education