Job Description

Job Title: Infrastructure and Platform Architect L2
Req Id: 107800
City: Pune
State/Province: Maharashtra
Posting Start Date: 11/3/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Location - Pune

WO value -220k

Role Overview

The Technical Architect will lead the design and implementation of ServiceNow's Employee Center (EC) migration for MTN Group, ensuring scalable, secure, and optimized platform delivery. This role requires deep expertise in ServiceNow architecture, catalog design, integration, and agile delivery.

Key Responsibilities

Lead technical design sessions for EC migration, including catalog rationalization and taxonomy mapping. Architect scalable ServiceNow solutions aligned with MTN's business and IT strategy. Collaborate with MTN OPCOs to validate catalog items and workflows. Define and implement integration strategies with third-party systems (e.g., SAP, HRMS). Ensure platform performance, security, and compliance across environments. Provide technical oversight during development, testing, and deployment phases. Support change management and documentation efforts. Mentor developers and ensure adherence to ServiceNow best practices.

Required Skills & Experience

10+ years in IT with 5+ years in ServiceNow architecture and development. Proven experience in EC Portal migrations and catalog design. Strong command of ServiceNow modules: ITSM, HRSD, ITOM, and EC. Hands-on experience with scripting (Business Rules, Client Scripts, UI Policies). Familiarity with Agile/Scrum methodologies and CI/CD practices. Experience with REST APIs, IntegrationHub, and orchestration. ServiceNow certifications: CSA, Implementation Specialist (ITSM/HRSD), Application Developer.

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Mandatory Skills: ServiceNow - SaaS .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.