Richemont owns some of the world?s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons? values, through a process of continuous creativity.
JOB TITLE ITInfrastructure and Helpdesk Officer / FST REPORTING TO IT Manager ? India LOCATION RIPL Office ? Aerocity, New Delhi MAIN PURPOSE This is a dual role that combines IT helpdesk and Infrastructure functions. The helpdesk function is to ensure proper computer operation that includes receiving, prioritizing, documenting, and actively resolving end user help requests so that end users can accomplish business tasks. The infrastructure function is to ensure proper maintenance of systems that includes Installing, configuring, maintaining & monitoring all IT infrastructure solutions. Customer service & communication skills are vital to this role and it is requires to have strong understanding of IT infrastructure domain. KEY RESPONSIBILITIES The Infrastructure and Helpdesk Officer /FST will ensure that all below responsibilities are aligned with the Group IT policies, strategy and directives. Essential Functions: Infrastructure Maintenance