Job Description

Join us as an Infrastructure Analyst

Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You'll be supporting the platforms' operational stability and technology performance, including maintaining any system's utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development We're offering this role at associate level

What you'll do

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As an Infrastructure Analyst, you'll be providing input to and supporting the team's activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You'll be supporting the delivery of a robust production management service for relevant infrastructure platforms.


In addition, you'll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes.


Your role will involve:

Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations

The skills you'll need

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To succeed in this role, you'll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You'll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration.


We'll also look to you to demonstrate:

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Experience of at least 10 years working on Citrix, with proven maintenance or support of XenApp across legacy (4.5, 6.5) and current LTSR versions, Strong experience with Citrix Provisioning Services (PVS), Good Knowledge of Citrix ADC, former Netscaler App Layering and Workspace Environment Management (WEM), troubleshooting profile management, Citrix policies and user environment issues, Good

Knowledge and experience with Citrix server build standards, automation and provisioning

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Experience in Windows Server experience (2016, 2019 and later) including imaging, patching, and troubleshooting server?side sessions, Good Knowledge of DHCP, DNS, Active Directory, GPO, and LDAP

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Experience and emphasis on enterprise scale architecture using Citrix virtualization as well as common distribution, SCCM and App-V

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Understanding of Citrix and Windows patch management, session printing and Citrix policies

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Good Knowledge of application packaging, integration and distribution

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Good Knowledge in scripting, Powershell