Manager Technical Operations

5 - Years    Pune, India
Icon Tower, Level 7, Baner Rd, Baner, Pune – 411045, India

Job Description

Responsibilities:
Drive internal and external customer success - meet the internal SLAs for all components that the team owns

Support application development by being a strong partner all the way from design/architecture to release/deployment

Leverage the broad charter to define the strategy and provide technical leadership across the full suite of applications

Build strong cross-functional relationships across the company to define the team’s strategy, roadmap, and priorities

Support the managers in various teams to schedule on-call rotations. You will be on a tertiary escalation schedule in Team

Take a data/metric-driven approach to identify gaps in processes, frameworks, etc. and provide tactical solutions

Manage budget for R&D toolchain

Participate in a monthly 360-degree engineering operations review and surface key metrics for executive stakeholders

Qualifications:

14+ years of industry experience with 4+ years managing an operations team in SaaS companies

Bachelor’s (or equivalent/higher) degree in computer science or related discipline

Experience managing and mentoring remote and geographically distributed teams

Experience working in a hands-on manner with leaders, architects, developers, operations engineers in distributed architectures, operational criteria, system designs, and code reviews

Experience working in a complex mesh of microservices with enterprise-grade requirements on performance, scale, security, availability, backup, and disaster recovery

Hands-on knowledge of DevOps, SRE, and CI/CD practices in a public cloud environment, preferably AWS

Experience in a public cloud deployment environment with Kubernetes supported by industry-standard provisioning and monitoring services like Terraform, Sumologic, Datadog, New Relic

Apply here: https://bit.ly/mangtechop
 

Skills Required

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Job Detail

  • Job Id
    JD1816302
  • Industry
    IT-Software/Software Services
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Depends
  • Employment Status
    Permanent
  • Job Location
    Pune, India
  • Education
    Other
  • Experience
    5 - Years
  • Apply By
    Sep 23, 2021
  • Job Posting Date
    May 23, 2021