Job Description

Project Role :

Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :

Netapp Storage Area Network (SAN) Administration

Good to have skills :

HPE SAN Administration, Dell EMC SAN Architecture and Design

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide hardware/software support for configured services running on various platforms. - Implement technology at the operating system-level across all server and network areas. - Perform L1 and L2/ basic and intermediate level troubleshooting. - Maintain and update documentation for systems and software products. - Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration. - Good To Have Skills: Experience with HPE SAN Administration, Dell EMC SAN Architecture and Design, IBM & Hitachi storages. - Strong understanding of storage area network configurations and management. - Knowledge of NetApp storage solutions and configurations. - Experience in troubleshooting SAN-related issues. - Ability to perform SAN capacity planning and optimization. Additional Information: - The candidate should have minimum 4 years of experience in NetApp Storage Area Network (SAN) Administration. - This position is based at our Noida office. - A 15-year full time education is required.




15 years full time education