Job Description

Project Role :

Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :

Microsoft SQL Server Administration

Good to have skills :

NA

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing hardware and software support, and implementing technology solutions across server and network areas. You will work both remotely and onsite, ensuring that configured services operate smoothly within defined processes and models. Your role will require you to troubleshoot basic and intermediate level issues, contributing to the overall efficiency and reliability of the systems you support. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Administration. - Strong understanding of database management and optimization techniques. - Experience with backup and recovery strategies for SQL databases. - Familiarity with performance tuning and troubleshooting SQL queries. - Knowledge of security best practices for database management. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft SQL Server Administration. - This position is based at our Gurugram office. - A 15 years full time education is required.




15 years full time education