Job Description

Project Role :

Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :

AIX System Administration

Good to have skills :

NA

Minimum

5

year(s) of experience is required

Educational Qualification :

15 years full time education



Key Responsibilities: o Manage, configure, and maintain IBM AIX environments across production, development, and test systems. o Perform installation, patching, and upgrades of AIX operating systems and related software. o Administer and optimize LPARs, VIO servers, and PowerHA clusters for high availability and performance. o Monitor system performance and implement tuning measures to ensure optimal system efficiency. o Manage system backup, restore, and disaster recovery operations (using tools like NIM, TSM, etc.). o Plan and execute capacity management and resource allocation activities. o Troubleshoot and resolve complex incidents, service requests, and performance issues. o Collaborate with application, database, and network teams for cross-functional issue resolution. o Implement and maintain security hardening, patch compliance, and audit requirements. o Automate repetitive operational tasks using shell scripting or other automation tools. o Support migration and modernization initiatives involving AIX and related technologies. o Maintain detailed documentation of configurations, standard operating procedures, and change records. o Participate in on-call rotation and provide 24x7 production support as required. o Mentor and guide junior system administrators within the team. ________________________________________ Required Skills & Qualifications: o Bachelor's degree in Computer Science, Information Technology, or related field. o 10+ years of hands-on experience in AIX system administration in large enterprise environments. o Strong knowledge of AIX 7.x and above, VIOS, and PowerVM technologies. o Experience with PowerHA (HACMP) clustering and disaster recovery setups. o Proficiency with NIM (Network Installation Manager) for system deployment and management. o Good to have exposure with backup solutions (TSM, NetBackup, or equivalent). o Strong shell scripting (Korn, Bash) and automation skills. o Familiarity with SAN, storage provisioning, and file system management (JFS2, GPFS). o Understanding of ITIL processes (Incident, Change, and Problem Management). o Excellent analytical, troubleshooting, and communication skills. ________________________________________ Preferred Skills: o Experience with AIX on IBM Power10 or Power9 hardware. o Knowledge of Linux or other UNIX variants. o Exposure to cloud or hybrid infrastructure integrations. o IBM Certified System Administrator - AIX certification. o Experience in leading technical projects or initiatives.




15 years full time education