Job Description

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Azure Windows Virtual Desktop
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms within a defined operating model, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: oExcellent knowledge of Azure Infrastructure services. oExcellent Installation/configuration/Administration knowledge of Azure AVD (Azure Virtual Desktop).. oExperience in configuring & monitoring different attributes and handling scale up and scale down scenarios for the application in Azure. oProvide best practices around provisioning production and non-production environments on Azure to optimize the usage. oGood experience in Azure platform Services, understanding of their capabilities and limitations and being able to architect and deliver solutions leveraging virtual desktop infrastructure (VDI). oClosely work with customer to understand the business objectives and define solutions to meet the business objectives oExcellent experience on Building, Customizing, Hardening and Fine Tuning AVD Images. oGood Hands on experience over Scripting Tool (Powershell) oExcellent in Troubleshooting Issues on Windows Operating Server/VMware/Azure AVD Platform. oExcellent knowledge on Group Policy Implementation and Troubleshooting.. oGood Knowledge on Azure networking concepts. oGood Knowledge on Azure Storage concepts. oExperience with Multi-Tenant Support Model. oOpen for shifts and 24*7 Support. oGood Communication Skills. oOverall Experience 4-6 Years. oMCSA, AZ-104 , AZ-900 Certified.
15 years full time education
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