Job Description

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Network JD - Summary We are seeking a skilled Network Manager to join our team. The ideal candidate should have experience managing and maintaining network environments and working on network implementation projects. Strong technical knowledge in troubleshooting and configuring Cisco routers, switches, and firewalls is required, along with familiarity with cloud platforms. Manage team of network engineers across regions. Roles & Responsibilities: o Collaborate with teams to develop network strategies. o Should know how to lead and deliver network engagements across different implementation approaches including exceptional understanding of client business processes. o Design, implement, and manage network infrastructure for optimal performance. o Conduct network assessments to identify vulnerabilities. o Document network configurations and procedures. o Should know how to lead business case creation for network design to implementation projects. o Drive continuous improvement capability with regards to tools, practices, and maturity o Identify Automation possibilities and drive automation projects. Professional & Technical Skills: o Strong troubleshooting skills with Cisco routers, switches, and firewalls o Familiarity with cloud platforms o Expertise in at least two areas: switching, routing, or SDWAN, Wireless, Load balancer, working knowledge of the others. o Production network monitoring experience required (lab-only experience not accepted) Additional Information Professional Attributes: - Manage technical resources team. - Strong verbal and written communication skills - Able to work independently and take initiative. - Proven workload management & Flexibility in 24/7 shifts - Skilled in collaborative problem-solving and clearly communicating technical issues and solutions to stakeholders. Educational Qualification: 15 years of Full-time education, Experience Required: 10 - 12 years
15 years full time education
About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces(TM).Join Accenture to work at the heart of change.
Visit us at
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required