Job Description

This Infra Ops Tech Lead - Storage and Backup role would be responsible for managing the Enterprise Storage & Backup infrastructure across the range of data storage platforms that comprise the Ameriprise Technology world.The emphasis of this position lies with management of all centralized storage technologies, including storage provisioning, storage monitoring & performance analysis, while supporting a multi-vendor, cross-platform environment.This storage platform includes the various NAS & SAN environments in Cloud (AWS & Azure) as well as On-Premises, storage networks, and all other technologies classified as enterprise data storage technology.The responsibilities will include deep-diving into performance monitoring, analysis & associated troubleshooting, as it relates to these technologies.Managing and maintaining the lifecycle of company's storage-based systems and the deployment of these storage technologies is another core responsibility for the individual manning this role.The role would also be an escalation point for related technical queries and oversight of technical decisions relating to the Storage Operations team.In addition, he/she will be responsible for understanding business objectives and seeking ways to help the company meet these goals with storage technology.He/she will be required to prepare documents such as Performance-analysis & trend-identification graphs for all storage subsystems and any business analyses related to storage-based technology. Your responsibilities will include but not be limited to:

• Provide documentation for storage deployments or systems that rely on them
• Sound knowledge of Backup Technologies: Commvault & AWS Backup
• Maintain Operations documentation for storage-based platforms
• Maintain the health of the NAS & SAN environments
• Monitor performance of storage environments and the systems that rely on them
• Perform & manage the emergency maintenance of storage-based systems
• Create and execute RFCs for storage-based changes
• Create business documents for new storage-based offerings
• Work on projects as assigned
• Manage and maintain the company's storage-based systems and the deployment of these storage technologies
• Understanding business objectives and seeking ways to help the company meet these goals with storage technology

Required Qualifications:

• Degree in Computer Science/Engineering,
• 7 - 9.8 years of relevant experience in CommVault + AWS Cloud Storage & Backup + NetApp
• Strong background in managing/supporting enterprise level SAN/Object storage systems e.g. Pure Storage + ECS

• Knowledge and experience with CIFS, NFS, FC, iSCSI communication technologies (Brocade, Cisco)
• Awareness of enterprise level backup and recovery management solutions (Commvault & AWS Backup)
• Should have administered/knowledge of Backup schedule, backup reporting, failures and resolution within the defined SLA.
• Background of enterprise-wide backup administration
• Understanding of backup architecture: Software/hardware providers.
• Understanding of Hybrid and Cloud Storage.
• Knowledge and experience with SAN Virtualization and SAN replication technologies used for resiliency and disaster recovery.
• Awareness of industry best practices and market trends in the in the storage infrastructure arena
• Knowledge and experience with server administration and file system configuration activities
• Basic to intermediate knowledge of Linux and Windows Operating System.
• Strong understanding of IT Operations and ITIL disciplines (Incident, Problem, Change, etc.)

Non-Technical Qualifications

• Assertive, confident and comfortable taking the lead by establishing command and control during troubleshooting or recovery scenarios when necessary
• Excellent analytical and problem solving skills required (troubleshooting or other problem/incident management experience)
• Strong thought leadership and motivation with the ability to work independently
• Strong organizational skills with the ability to handle numerous work streams simultaneously
• Must have great attention to detail while operating with urgency, focus and discipline

Additional Preferred Qualification:
-Experience designing and developing reliable and stable infrastructure, and to scale
-Proven ability to work across organizational and functional boundaries, across geos
-Strong ability to work with ambiguity, flexible in approach, creative in problem solving
-Excellent technical communication skills to support a worldwide teamLocation: Noida, Gurugram & HyderabadTimings: 18 x 7 Rotation
Cab Facility provided: YesAbout Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firms focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. Youll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-Time Full timeTimings (8:15a-4:45p)India Business Unit AWMPO AWMP&S President's OfficeJob Family Group Technology

Ameriprise Financial