Job Description

Company Description
Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We're an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed up with exceptional results. We have big dreams and are constantly looking for new colleagues to join us who share our values, passion, and appreciation for diversity

About the Role
As a DevOps Engineer you will work closely with our global teams to learn about the business
and technical requirements and formulate the necessary infrastructure and resource plans to
properly support the growth and maintainability of various systems.
Key Responsibilities

• Implement a diverse set of development, testing, and automation tools, as well as manage IT infrastructure.
• Plan the team structure and activities, and actively participate in project management.
• Comprehend customer requirements and project Key Performance Indicators (KPIs).
• Manage stakeholders and handle external interfaces effectively.
• Set up essential tools and infrastructure to support project development.
• Define and establish DevOps processes for development, testing, release, updates, and support.
• Possess the technical expertise to review, verify, and validate software code developed in the project.
• Engage in software engineering tasks, including designing and developing systems to enhance reliability, scalability, and operational efficiency through automation.
• Collaborate closely with agile teams to ensure they have the necessary tools for seamless code writing, testing, and deployment, promoting satisfaction among development and QA teams.
• Monitor processes throughout their lifecycle, ensuring adherence, identifying areas for improvement, and minimizing wastage.
• Advocate and implement automated processes whenever feasible.
• Identify and deploy cybersecurity measures by continuously performing vulnerability assessments and managing risk.
• Handle incident management and conduct root cause analysis for continuous improvement.
• Coordinate and communicate effectively within the team and with customers.
• Build and maintain continuous integration (CI) and continuous deployment (CD) environments, along with associated processes and tools.

Qualifications
About the Candidate

• Proven 5 years of experience with Linux based infrastructure and proficient in scripting language.
• Must have solid cloud computing skills such as network management, cloud computing and cloud databases in any one of the public clouds (AWS, Azure or GCP)
• Must have hands-on experience in setting up and managing cloud infrastructure like Kubernetes, VPC, VPN, Virtual Machines, Cloud Databases etc.
• Experience in IAC (Infrastructure as Code) tools like Ansible, Terraform.
• Must have hands-on experience in coding and scripting in at least one of the following: Shell,
• Python, Groovy
• Experience as a DevOps Engineer or similar software engineering role.
• Experienced in establishing an optimized CI / CD environment relevant to the project.
• Automation using scripting language like Perl/python and shell scripts like BASH and CSH.
• Good knowledge of configuration and building tools like Bazel, Jenkins etc.
• Good knowledge of repository management tools like Git, Bit Bucket etc.
• Good knowledge of monitoring solutions and generating insights for reporting
• Excellent debugging skills/strategies.
• Excellent communication skills.
• Experienced in working in an Agile environment.

Additional Information
Benefits
At Quantanite, we ask a lot of our associates, which is why we give so much in return. In addition to your compensation, our perks include:

• Dress: Wear anything you like to the office. We want you to feel as comfortable as when working from home.
• Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
• Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
• Events: Regular team and organisation-wide get-togethers and events.
• Value orientation: Everything we do at Quantanite is informed by our Purpose and Values. We Build Better. Together.

Future development:
At Quantanite, you'll have a personal development plan to help you improve in the areas you're looking to develop over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.
You'll also have the opportunity to progress internally. As a fast-growing organization, our teams are growing, and you'll have the chance to take on more responsibility over time. So, if you're looking for a career full of purpose and potential, we'd love to hear from you!