Job Description

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Overview
WELCOME TO SITA
is the leading specialist in air transport communications and information technology. We dont just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
PURPOSE
We need an Information/Instructional Designer to support our e-learning and content development activities as part of the Sales and Commercial Excellence program. The role will be primarily responsible for creating and maintaining a wide variety of e-learning content, software simulations, informative videos, brochures, assessments, etc. using tools such as the Articulate suite and Camtasia. They need to collaborate with subject matter experts, apply instructional design theories and methods, and utilize multimedia tools to enhance the learning process.
What You Will Do

• Create engaging learning activities and compelling course content that enhances retention and transfer
• Work with subject matter experts and identify target audiences training needs
• State instructional end goals and create content that matches them using SITA Brand guidelines
• Record and edit software simulations including xe2x80x98Show Me and xe2x80x98Try Me
• Visualize instructional graphics, the user interface and the finished product
• Conduct instructional research and analysis on learners and contexts
• Apply tested instructional design theories, practice and methods
• Provide exercises and activities that enhance the learning process
• Create supporting material/media (audio, video, simulations, role plays, games etc)
• Decide on the criteria used to judge learners performance and develop assessment instruments
• Maintain project documentation and course folders
• Handle multiple projects or large projects by applying basic project management skills and provide task activity dependencies and timelines to the subject matter experts.

Qualifications
Qualifications
Bachelor's degree
- Degree in Technical Writing English Journalism or Certified Trainer preferred
- Degree in Education Instructional Design or Instructional Systems Design
EXPERIENCE

• Minimum 5 years experience of technical writing or designing learning material in the IT space

KNOWLEDGE & SKILLS

• Excellent knowledge of learning theories and instructional design models
• Proven working experience in instructional design and with instructional technology
• Lesson and curriculum planning skills
• Ability to write effective copy, instructional text, audio scripts/video scripts
• Solid knowledge of course development software and at least one Learning Management System (LMS)
• Visual design skills
• Research and Information gathering skills
• Excellent writing skills
• Excellent communication skills

TOOLS

• Articulate 360 Suite (a must)
• Camtasia (a must)
• Vyond
• Visual design such as Photoshop or Illustrator

WHAT WE OFFER
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
xf0x9fx8fxa1 Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers)
xe2x8fxb0 Flex Day: Shape your workday to suit your life and your plans.
xf0x9fx8cx8e Flex-Location: Take up to 30 days a year to work from any location in the world.
xf0x9fx8cxbfEmployee Wellbeing: Weve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health a personalized, proactive platform to support diverse wellbeing needs.
xf0x9fx9ax80Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
xf0x9fx99x8c Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
For your security, during a SITA hiring process:

• Never respond to an email asking for a payment, your credit card number or a copy of your bank details;

• Always check the sender's address before opening the message. For SITA, the address must be equal to givenname.surname@sita.aero. Otherwise, it is a fraudulent message;

• All open positions are published on official website and we encourage candidates to apply through it directly.

In case of issues with uploading your CV or accessing the application system, please contact us @