Job Description

A

Dairy Company

with branches all over

India

needs

IT MANAGER

for its

Ranchi branch.

The candidate should have minimum

5 years

of experience in hardware maintenance with good knowledge of

SAP.

Role Overview

:

The IT Manager will be responsible for managing and maintaining the company's IT infrastructure, ensuring data security, smooth functioning of software applications (including SAP), and supporting day-to-day technology requirements. This role involves overseeing laptops, firewalls, emails, software, and ERP systems to enable efficient business operations across the dairy company.

Key Responsibilities:

IT Infrastructure & Hardware Managemento Oversee installation, configuration, and maintenance of laptops, desktops, printers, and related hardware.o Ensure timely troubleshooting and support for hardware issues.

Network & Securityo Manage firewalls, antivirus, and endpoint security solutions to safeguard company data.o Monitor and maintain network infrastructure to ensure uninterrupted connectivity.o Implement IT policies, data security standards, and regular backup processes.

Software & Applicationso Oversee installation, licensing, and updates of software used across the organization.o Ensure smooth functioning and integration of enterprise applications including SAP.o Liaise with external vendors/partners for software support and upgrades.

Email & Communication Systemso Manage company-wide email systems and user accounts.o Ensure effective communication tools (MS Office 365/Google Workspace) are functional and secure.

SAP Managemento Support SAP users across Finance, HR, Production, and Supply Chain modules.o Coordinate with SAP consultants for enhancements, troubleshooting, and system upgrades.o Train end-users on SAP usage and best practices.

Team & Vendor Managemento Supervise IT support staff (if any) and allocate tasks effectively.o Negotiate with vendors for IT hardware/software procurement and AMC contracts.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).

Minimum 5-8 years of IT experience

Skills

Strong knowledge of firewalls, networking, and IT security protocols.

Hands-on experience with SAP support and integration.

Proficiency in Microsoft Office, Windows servers, and email systems (MS Exchange/Office 365).

Excellent troubleshooting, problem-solving, and vendor management skills.

Strong communication and leadership abilities.
Key Competencies

Detail-oriented with strong focus on IT security and compliance.

Ability to handle multiple priorities in a fast-paced dairy/manufacturing environment.

Proactive in identifying and implementing technology improvements to support business growth.
Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person