Job Description

Overview

About Business Unit:

At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

SUMMARY:

As an integral member of the Infrastructure Transition Team within our enterprise IT organization, you will provide comprehensive support and deliver end-to-end infrastructure services across cloud environments, operating systems, network virtualization, and operational integrations.




You will actively engage in project activities including feasibility analysis, scoping, scheduling, and task management. A significant part of your role involves managing the full lifecycle of server onboarding and offboarding-ensuring smooth integration of new servers into the infrastructure and efficient, secure decommissioning of retired assets. You will focus on optimizing and automating the decommission process using coding and scripting to improve efficiency, reduce risks, and maintain compliance.




Collaborating closely with product development teams, you will ensure seamless integration across both cloud and on-premise technologies through infrastructure provisioning, orchestration, and solution development.




The ideal candidate will bring proven experience in delivering infrastructure projects and managing production environments with expertise in both cloud and on-premise technologies. Strong coding skills and application integration experience are essential to support automation, DevOps practices, and continuous improvement of operational workflows.




Clear and timely communication with users and management regarding the status of ongoing activities is vital to maintain transparency and ensure project success.




Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

Provide expert support for Windows and Linux operating systems to ensure smooth, secure, and reliable infrastructure operations. Manage server onboarding and offboarding processes, automating tasks to improve efficiency and minimize risks. Use coding and DevOps methodologies to continuously improve and automate infrastructure workflows. Identify and remediate system vulnerabilities promptly, using strong system administration skills to ensure the security and integrity of the infrastructure. Develop and maintain Infrastructure as Code (IaC) using Ansible, Python, Terraform, AWX, CloudFormation, and other tools across cloud and on-premises environments. Collaborate with cross-functional teams to modernize legacy systems and implement hybrid cloud strategies. Ensure seamless integration between cloud-native platforms and traditional infrastructure components. Troubleshoot complex system issues, optimize performance, and maintain high availability and reliability. Communicate proactively with stakeholders to provide project updates and maintain transparency. Evaluate and implement emerging technologies to enhance system scalability, security, and cost-effectiveness. Drive continuous innovation by adopting new tools and technologies that improve system reliability and performance. Support hybrid cloud environments by enabling smooth migration paths for legacy applications and efficient deployment of cloud-native workloads. Maintain expertise in AWS, Google Cloud, and Azure infrastructure, leveraging automation and configuration management tools to optimize operations. Oversee multi-cloud and on-premises system administration, ensuring compliance with industry standards and security best practices. Define and enforce infrastructure management policies, procedures, and best practices for both modern and legacy environments. Champion an automation-first approach to infrastructure management, reducing manual interventions and increasing system resilience. Stay updated on industry trends and emerging technologies to keep the organization at the forefront of next-generation infrastructure solutions.

Qualifications

5 years of technical delivery. 3+ years of experience working within a public cloud environment, preferably Window, Linux, AWS and Azure. Demonstrable experience supporting Windows and Linux operating systems in enterprise environments. Solid skills in scripting and automation with tools like Terraform, Ansible, and CloudFormation. Solid understanding of cloud platforms such as AWS, Azure, and Google Cloud. Experience with server lifecycle management, including onboarding and offboarding processes. Excellent problem-solving and troubleshooting skills in hybrid and multi-cloud environments. Good communication skills for effective collaboration with technical teams and customers. Proactive attitude with a passion for continuous learning and innovation. Previous experience working with Agile Development Practices. Strong oral and written communication skills. Must be a great teammate with a strong, self-managing work ethic. Scripting and Automation: Intermediate scripting skills (PowerShell, Bash, or Python) to automate routine tasks and streamline system administration. Strong preference for Python. Knowledge of emerging technologies related to infrastructure (i.e., network, data center, hardware, software) and standards. Understanding of operating system fundamentals including user and kernel space, memory management, shared libraries, file and network IO, Windows registry, software distribution, etc. Experience with the project lifecycle of network integrations, infrastructure build, data center builds, and/or network hardware refresh. Ability to articulate standard methodologies during implementation and remediate security vulnerabilities

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.



Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.



Our pillars aren't just words. They're how we show up every day.

People centricity:

We focus on employee well-being in an environment where colleagues truly care about each other.

Collaboration:

We work together, support one another, and collectively achieve goals.

Growth:

There are endless opportunities for growth through learning, development and career advancement.

Innovation:

We drive progress through cutting-edge solutions and forward-thinking approaches.

Flexibility:

We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.


Our values guide us to create value for our clients, our people and consumers.

Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability


These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.