Job Description

Summary:
A Software Asset Management (SAM) plays a crucial role in overseeing and optimizing the procurement, deployment, tracking, maintenance, and retirement of software licenses and subscriptions within an organization.
Duties & Responsibilities:
Position: Client Engineer (Software Asset Management)
Required Experience: 7+ Years
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Key ResponsibilitiesSoftware Lifecycle Management: Manage the entire lifecycle of software assets, from initial procurement to deployment, usage monitoring, and eventual retirement or disposal. License Compliance: Ensure the organization's compliance with software licensing agreements and terms and conditions. Inventory Management: Maintain accurate and up-to-date records of all software assets, including licenses, installations, and usage data. Cost Optimization: Identify opportunities for maximizing the value of software assets, reducing costs through license consolidation, reallocation of unused licenses, and negotiation of favorable terms with vendors. Vendor and Contract Management: Manage relationships with software vendors, negotiating license agreements and ensuring adherence to contractual obligations. Risk Mitigation: Implement robust processes and controls to minimize risks associated with software piracy, audits, and non-compliance. Policy and Process Develop and implement effective software asset management policies and procedures to standardize operations and ensure compliance. Reporting and Analysis: Generate detailed reports on software utilization, costs, and compliance for management review and decision-making.

Essential skills and qualificationsEducation: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Experience: Proven experience in IT asset management, software license management, or procurement, preferably within a large organization. Technical Knowledge: Strong understanding of IT infrastructure, software licensing models (e.g., perpetual, subscription, SaaS), and software asset management (SAM) tools (e.g., Flexera, ServiceNow). Analytical Skills: Ability to analyze software usage data, identify trends, and develop strategies for optimizing software assets and costs. Negotiation Skills: Strong negotiation and vendor relationship management skills to secure favorable licensing terms and resolve compliance issues. Communication Skills: Excellent written and verbal communication skills to interact with stakeholders across various departments and levels of the organization. Organizational Skills: Ability to manage multiple software licenses, contracts, and projects simultaneously, with a keen eye for detail. Certifications: Relevant certifications like Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), or ITIL are highly desirable.

Pre-Requisites / Skills / Experience Requirements: