Job Description

Information Protection Lead Analyst - HIH - Evernorth


Technical writing and executive presentation

(Global Initiatives, Strategy and Operational Readiness)



Position Summary:

The Information Protection Lead Analyst is responsible for providing general technical, operational and risk management support to Cigna's Information Protection (CIP) Global teams. This role will support in enforcing standard information protection controls through infrastructure, application and third-party security assessments. Work with the Cigna Information Protection team as required to support vulnerability assessments, assist with penetration tests, tracking and remediation of findings.

This role will work closely with the CIP teams to identify, evaluate, and remediate potential weaknesses in Cigna's systems, using both manual and automated methods. In addition, this role will support dashboard reporting, coordination of incident responses, risk assessments and other CIP led initiatives.



& Responsibilities:

Develop comprehensive documentation that meets organizational standards.

Develop strategy for individual regions based on their goals and integrate them into the enterprise strategy.

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.

Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success.

Evaluate current content and develop innovative approaches for improvement.

Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements.

Independently gather information from subject matter experts to develop, organize and write procedure manuals, technical specifications, and process documentation.

Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Use photographs, drawings, diagrams, animation, and charts adhering to Cigna policies that increase users' understanding.

Collaborate with cross-functional teams to understand business needs and requirements for reporting and analysis.

Perform issue tracking and resolution with local and Global security teams

Work with CIP teams and key stakeholders to manage security incidents.

Assist CIP and IT teams to implement standard security solutions and capabilities that are aligned with business, technology and threat drivers.

Stay up to date with industry trends and best practices in Information security, Strategy and analytics.



Skills Required:


Qualified candidates will typically have 5 to 8+ years of professional IT work experience


4 years or more work experience in Strategy building, documentation and decks preparation preferably in security operations or security governance, risk and compliance.

Demonstrated ability to work as both an individual contributor and a team player in a fast-paced environment.

Coordinate with people and teams to forecast activity completion and the ability to work in a team environment, sharing workloads and responsibilities.

Excellent executive presentation and automation skills.

Understanding Security principles and best practices.

Ability to analyze vulnerabilities and misconfigurations, appropriately characterize threats, and provide remediation recommendations.

Expertise in using data visualization tools to create effective reports and dashboards.

Knowledge of networking fundamentals and common attacks.

Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

Firm understanding of the systems development life cycle (SDLC).

Proven ability to quickly learn and understand complex topics.

Previous experience writing documentation and procedural materials for multiple audiences.

Superior written and verbal communication skills, with a keen eye for detail.

Experience working with engineering teams to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Problem-solving skills: Ability to identify and resolve data issues.

Teamwork skills: Ability to collaborate with other team members.



Education and Training Required:

Bachelor's degree in Computer Science, Information Technology, or related field

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.