Greet and welcome customers as they enter the showroom.
Demonstrate strong product knowledge and explain features of jewellery items (gold, diamonds, gemstones, etc.).
Understand customer needs and recommend suitable pieces.
Assist customers with selection, upselling, and cross-selling to maximize sales.
Achieve individual and showroom sales targets.
Handle POS transactions, billing, invoicing, and payments accurately.
Maintain showroom visual merchandising, displays, and product cleanliness.
Support inventory management and coordinate with back-office teams for stock replenishment.
Build and maintain long-term customer relationships and encourage repeat business.
Handle inquiries and resolve customer issues professionally.
Assist with filing documentation, warranty cards, and certificates when required. Optional based on store practice*
Qualifications
Minimum
12th Pass / High School Diploma
; Graduate preferred.
Prior
retail sales experience
--jewellery experience is a plus.
Basic knowledge of jewellery products, metals, stones, and pricing.
Skills & Competencies
Excellent
communication and interpersonal skills
.
Strong
customer service orientation
.
Ability to work in a
target-driven, fast-paced environment
.
Professional appearance and demeanor.
Basic computer knowledge and POS system familiarity preferred.
Ability to work flexible hours, including weekends and peak seasons.
Performance Metrics
Monthly sales targets achievement
Customer satisfaction & repeat sales
Accuracy of billing and documentation
Maintenance of showroom presentation standard
Job Types: Full-time, Permanent
Pay: ₹13,026.92 - ₹18,879.10 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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