Lowe's is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
About Lowe's India
Lowe's India, the Global Capability Center of Lowe's Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe's India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
About the Team:
The primary purpose of this role, within Lowe's Finance Technology Modernization (FTM) team, is to help drive future process and technology modernization, automation & enhancements within the Expense Procure to Pay accounting processes and systems in connection with functional and enterprise initiatives.
Job Summary:
The primary purpose of this role is to serve as a subject matter expert in the strategy, design and implementation of finance and accounting processes and systems under the Finance Technology Modernization ("FTM") program.
This role will be part of the Indirect Purchasing and Accounts Payable workstream focused on spend management and accounts payable modules within Oracle Fusion Cloud procurement and accounts payable modules. The scope of this workstream includes the end-to-end indirect purchasing process, including but not limited to vendor set up, creation and approval of purchase orders (PO), indirect purchasing catalog management, invoicing, data entry, payment, and pay audit. It also includes the non-PO indirect spend process. This role will contribute to workstream activities including business process re-design, system requirements and configuration, user-acceptance testing, implementation support, issue resolution, master data governance, end-user training and change management. This role will also support post go live backlog resolution, quarterly releases, and technology modernizations or enhancements. This role will partner with FTM Sr Manager and Director Leads, peer FTM Subject Matter Experts, Accounting and Finance staff and leadership, dedicated FTM Technology personnel, and outside consultants to complete workstream deliverables. This role will report to the Senior Manager, Indirect Purchasing and Accounts Payable and has no direct reports.
Core Responsibilities:
The Manager in primarily responsible to help to strengthen the Accounts payable and purchases processes and integrate with all applicable workstreams.
Assist with documenting and designing for end-user reports and reporting requirements
Drives change acceptance, articulates benefits, and designs training for Source to Pay process owners and customers
Update existing and create new test scripts for various testing cycles for quarterly releases and new enhancements
Takes action to ensure a full understanding of individual workstream objectives and roles to drive rapid decision making and continuous progress, and identify key areas of overlap with and impact on other FTM areas
Seeks out retail best practices in Finance/Accounting to challenge the status quo, ensure efficient business processes are designed, and maintain clarity of ownership between Finance and Retail functions
Design financial processes and identify software solution requirements to perform accounting functions for workstream core activities and deliverables
Research and document business requirements for accounting systems related to individual workstream and validates recommended solutions independently
Ensures appropriate supporting documents and decision support are maintained and documented related to system design and testing
Develop and support recommendations to senior FTM, Accounting, and Finance leadership regarding required system and process design and related testing, validation and configuration. Prepare written documentation as necessary to support conclusions reached and selected solutions.
Coordinates with Technology, consultants, and finance and accounting personnel to replace and modernize complex legacy financial systems and processes within designated workstream
Identifies and makes recommendations to FTM leadership on key workstream decisions
Communicates effectively with other FTM workstream leads and key FTM program stakeholders
Oversees the configuration of new technologies and ensures the technologies meet business requirements for accounting and financial reporting capabilities
Monitors and take actions to make sure deadlines and deliverables are met in accordance with workstream and FTM timelines
Identifies, resolves and/or escalates key issues/risks/decisions to maintain workstream progress
Coordinates with business leaders to re-design Finance/Retail business processes, drive business agility, process efficiency and change acceptance
Years of Experience:
Required:
10 years - a minimum of overall combined experience in accounting (industry or public)
3 years - accounting experience in large ERP environment, upgrade of retail financial systems (Oracle and/or PeopleSoft preferred)
1-2 years - Experience managing cross-functional teams or processes. (Preferred)
Experience as a manager in a public company, assurance firm focused on system implementations and/or public accounting (Preferred)
Preferred:
1-2 years - Experience managing cross-functional teams or processes. (Preferred)
Experience as a manager in a public company, assurance firm focused on system implementations and/or public accounting (Preferred)
Bachelor's degree in accounting, Information Systems, or another related field
CA/CPA (preferred)
Skill Sets: Core Behaviors:
Focus on Customers - At Lowe's, we put customers first by delivering SMART customer service. I build strong relationships with all customers, deliver solutions that meet their needs and think of new ways to add more value.
Deliver Results - I hold myself and others accountable for delivering results, even through tough circumstances and ongoing change.
Take Action - I take action quickly and push things forward with a sense of urgency and enthusiasm.
Show Courage - I step up to address difficult issues, make tough decisions and bring things up that need to be resolved without fear or hesitation.
Continue Learning - I continuously learn and grow - personally and professionally - to meet my individual and organizational goals. I ensure those around me do the same.
Non-Technical Competences
Drive Engagement - Creating a climate where associates feel valued and motivated to do their best to help Lowe's achieve its objectives. (Leadership Behavior)
Being Organizationally Savvy - The ability to maneuver well to accomplish work within own function and with strategic business partners. This includes the ability to build and grow a network of partnerships, develop an understanding of formal and informal decision-making processes, and leverage knowledge of functional and cross-functional operations to accomplish work objectives.
Communicating Effectively - The ability to effectively develop and communicate one's perspectives and ideas. This includes the ability to convey a compelling message, engage the audience, and adapt the message, delivery, and point-of-view based on the audience's real-time or anticipated reactions. This also includes active listening, and eliciting questions, participation, and buy-in from the audience.
Solve Complex Problems - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Convey Business Insight - Applying knowledge of the business and the marketplace to advance the organization's goals.
Solve Complex Problems - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Design Data Integrations - Understand data flows and data integrity requirements; design a complex structure of data integrations and validations
Ensure Accountability - Holding self and others accountable to meet commitments.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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