Promote and upsell Indigo services, add-ons, and offers.
Consistently achieve individual and team sales targets.
Encourage repeat business through effective customer engagement.
Customer Handling
Handle inbound and outbound calls professionally.
Provide accurate information regarding fares, bookings, and policies.
Resolve customer queries promptly and ensure satisfaction.
Operations & Reporting
Maintain proper call logs and update customer records in the system.
Follow standard sales processes, quality parameters, and compliance guidelines.
Share feedback and market insights with the team for improvements.
Learning & Development
Participate in regular training sessions to enhance product knowledge.
Adapt to new sales strategies and company updates.
Skills and Requirements
Strong verbal communication and persuasive skills.
Target-oriented mindset with the ability to work under pressure.
Customer-focused approach with a positive attitude.
Basic computer knowledge (MS Office, CRM tools preferred).
Team player with an energetic personality.
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Application Question(s):
How much do you rate your English communication skill out of 10?
Whats your current in hand salary ?
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
English (Preferred)
License/Certification:
calling related experience ? (Preferred)
Location:
* Gurgaon, Haryana (Preferred)
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