Job Description

Company Name: VARITE India Private Limited
About The Client:
An American cloud-based software company headquartered in San Francisco, California. Notable provider of cloud-based customer relationship management (CRM) solutions. The company has gained prominence in the CRM space, specializing in empowering businesses with tools for sales, customer service, marketing, and other operational aspects. Renowned for innovation and a commitment to customer success, it facilitates flexible and collaborative working environments through its cloud-based approach.
Essential Job Functions:

• Ensure timely collection of invoices, and routine follow-up via emails and phone calls on assigned accounts, providing a high level of professionalism in all communications.
• Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally.
• Research contracts, past emails, payments, and other documentation to ensure all knowledge of the client matter is understood prior to beginning collection efforts
• Research short-payments and unapplied cash and follow through with appropriate measures as required to bring the issue to closure
• Monitor high-risk accounts and ensure timely escalation of challenges to management, Reconcile complex accounts and have excellent attention to detail.
• Prepare and analyse reports for bad debt-invoices, credit memos and other adjustments as necessary.

Qualifications:
Mandatory Requirements

• Minimum of 3+ Years of B2B collections experience.
• Understanding of B2B Accounts Receivables process and complete knowledge of OTC cycle.
• Knowledge of Indian Tax laws (GST, IGST, SGST) and Government E-billing portal (GST portal)
• Knowledge on E-invoicing and customer portal invoice upload (ARIBA, COUPA etc.)
• Knowledge of Bad Debt and Write Off process.
• Able to understand contracts, MSA, and Legal documents.
• Understanding of account/service suspensions, third party collections.
• Excellent written and verbal communications
• Intermediate skills in Microsoft Word, Excel, and Outlook
• Quick learner, who is able to work independently in any stressful situations.

Education:

• Education: Bachelor's degree in finance, Accounting, Business Administration, or a related field preferred.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.