Job Description

Who are Inchcape?

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.



Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organisations.



We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: Chennai - Guindy

Main Purpose of Job

Accounts Receivable function within the Onecape HUB, to include debt collection, dispute resolution, reporting and SOA reconciliation from the customers that fall under the Onecape product



This will include ensuring SLA's/KPI targets are adhered to in accordance with our operational/financial strategy

Key Accountabilities

Collection of customer debits in line with credit terms, maintaining a low overdue ratio Create strong relationships with our customers, to help encourage quicker settlement turnaround SOA reconciliation Dispute resolution Customer refunds Adhere to global bank account verification policy (LOBD) Reporting i.e. customer SOA's Transaction posting within internal accounting system (Unit 4) Communication externally and internally Escalation on customer where recoverable are overdue Regular catchups with your team members on their sole accounts Weekly commentary for AR reporting Performance reviews of team members Annual leave management

Key Deliverables

Daily management of the account receivables executives ensuring collections/targets are being met Clear communication with internal/external stakeholders Customer relationship building

Competency Requirement

Direct

Customer Focus Ethics & Integrity Organisational Commitment Health & Safety Compliance

Key

Planning and Delivery Initiative Quality Focus Financial Accountability Managing Work Processes Planning and Delivery Team Work

Knowledge, Experience and Skills

Essential

Good communication skills to include prior experience dealing with collections internationally Ability to meet deadlines through good time management and allocation of priorities Experience of working in a target driven environment Process oriented Previous experience in team management

Desirable

Shipping background

Educational And Professional Qualification

Essential

B.COM

Desirable

MBA Financial Management

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.



Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:



Global Perspective - we connect the world and see the bigger picture.



The Power of People - we rely on the strength of local agent knowledge and relationships.



Progress - we adopt new thinking and push for positive change in our industry.



In return, we will offer you:





A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:




A retirement savings plan

Life assurance

Holiday

Competitive salary

Employee Assistance Programme

Career development and progression opportunities

Values Award celebration events


Plus, much more!



If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!



#ISSthebiggerpicture



Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.



Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.



#LI-MB1