Job Description

Innovate in Bengaluru
This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With fiscal year 2023 sales of over $86 billion, Lowe's and its related businesses operate or service nearly 1,700 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
Lowe's India
Lowe's India employs over 3,600 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management, and shared services leveraging new technologies and finding innovative methods to ensure Lowe's has a competitive edge in its key markets.
Job Summary:
The Supply Chain Asset Protection team leverages multiple systems and technologies for Shrink Prevention, Fraud Investigation and Cargo Theft Prevention. The SC Asset Protection Investigation Analyst would be responsible for detecting, investigating and mitigating fraud-related losses within the Supply Chain environment by analyzing GPS data, CCTV/ video footage, and system data-exceptions; identify patterns of internal and external fraud, provide actionable insights and process improvements to reduce shrink and protect assets.
Core Responsibilities:

• Monitor and review CCTV/video analytics footage (e.g., via Genetec Security Center) to identify high-risk activity.
• Investigate exception patterns within multiple systems such as deep discounting, refund fraud, and unauthorized delivery stops.
• Correlate GPS data with video evidence to determine whether incidents indicate fraud, operational breaches, or other malpractices.
• Communicate findings clearly through written reports, dashboards, and presentations for business partners and leadership.
• Meet daily, weekly, and monthly review targets with accuracy and consistency.
• Identify deviations from SOPs and provide precise, actionable feedback.
• Recommend improvements to processes, camera coverage, system controls, and policies to strengthen fraud prevention.
• Escalate technology, system, or policy issues to supervisors as needed.
• Maintain clear communication channels with business units and supply chain operations.
• Document investigations with detailed reports including incident description, evidence summary (snapshots, transaction logs), root-cause analysis, estimated loss, and corrective actions.
• Collaborate cross-functionally with various departments to support investigations.
• Stay current on cargo theft trends, video analytics innovations, and risk management practices; share insights and training inputs with peers

Years of Experience:
2-4 Year Retail or Supply Chain environment in AP
Education Qualification & Certifications (optional)

• Bachelor's degree

Primary Skills (must have)

• Working knowledge of WMS (Warehouse Management Systems).
• Understanding of warehouse layouts, material flow, and operational touchpoints.
• CCTV/video monitoring proficiency for large-scale logistics operations.
• Ability to identify process deviations and propose corrective actions.
• Strong analytical mindset: ability to interpret transaction data, patterns and video evidence.
• High attention to detail and integrity: capable of maintaining confidentiality and working unbiasedly.
• Effective communicator: able to translate complex investigation findings into clear, actionable recommendations for business stakeholders.
• Tech-savvy: comfortable working with video-analytics platforms, CCTV monitoring systems, transaction-logging tools, dashboards and report-writing.
• Proactive and process-oriented: identifies weak controls or process gaps and drives improvement.
• Collaborative: works well with cross-functional teams and business units to effect change.
• Familiarity with operational risk, fraud indicators and investigative workflows is highly desirable.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required