NexInfo is a premier consulting firm founded in 1999. We have been in business for 25+ years and work with clients of all sizes to achieve 'Operational Excellence' using a blend of knowledge in both Business Processes and Software Consulting. We offer implementation and managed services for businesses across many industries including Manufacturing, Pharmaceuticals, Biotech, Medical Devices, Industrial Automation, Automobile Industry, and many more. We have a global footprint across North America, Europe, and Asia with most clients distributed across North America with a team size of 300+ employees and our headquarters in California, USA.
Responsibilities:
User and Access Management:
Create and manage user accounts, roles, and permissions.
Monitor and troubleshoot login/access issues.
Network & Security Management:
Support and maintain LAN/WAN infrastructure, firewalls, and VPNs.
Monitor network performance and troubleshoot connectivity issues.
Implement and maintain endpoint security solutions (antivirus, firewalls, MFA, etc.).
System Monitoring and Maintenance:
Monitor system performance and resource utilization.
Ensure high availability and reliability of critical systems.
Conduct regular maintenance and preventive checks.
Support & Documentation:
Provide technical support to end-users (Tier 2/Tier 3 level).
Document configurations, procedures, and troubleshooting steps.
Collaborate with IT teams to improve infrastructure efficiency.
Required Skills & Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
3+ years of experience as a System Administrator or similar IT support role.
Experience with Active Directory, Office 365 / Microsoft 365, DNS, DHCP, and Group Policy.
Familiarity with backup tools, monitoring software, and IT ticketing systems.
Understanding of network protocols (TCP/IP, DNS, DHCP, VPN, VLANs).
Knowledge of cloud platforms (Azure, AWS, OCI) is a plus.
Strong analytical, troubleshooting, and communication skills.
Experience Required:
1-3 years
Shift Timing: CST
5:00 p.m. IST to 2:30 a.m. IST
Seniority level:
Entry level
Employment type:
Full time
Work location:
Chennai
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